Senior Product Engineer

Department: Product

Employment Type: Full-Time

Location: Toronto, Ontario, Canada, Hybrid

About Us

At Bettermode, we are redefining how businesses streamline customer experiences and foster strong relationships. Our platform empowers businesses to seamlessly craft powerful web apps with engagement tools in its core tailored to their unique needs.

Backed by Silicon Valley investors and trusted by brands like Lenovo, Mercedes, and Xano, we’re proud to connect millions of end-users daily (check our Showcase page 😉).

Join us as we continue building tools that redefine customer engagement!

Benefits

• 🌟 At Bettermode, we’re dedicated to empowering our team to thrive—both professionally and personally. We offer location-based, competitive compensation that reflects your expertise and impact, with annual reviews so you can grow with us. Our culture is built on ownership and trust, giving you real influence over how we scale and succeed.
• 🩺 From your very first day, you and your family are covered by comprehensive Canadian health benefits—dental and vision included—so you can focus on what matters most.
• 😎 Enjoy unlimited paid vacation days, paid parental leave to support your family, and bereavement leave should you need it.
• 🛠️ You’ll have all the equipment you need provided, or you can bring your own device and access our Device Upgrade Policy—an interest-free hardware stipend repayable via payroll deductions, allowing you to upgrade when you need.
• 💡 We want you to thrive in your work: every team member receives a monthly Tech & Appreciation Stipend—perfect for testing new software or tools and improving your workflows as you see fit.
• 🏢 For in-person collaboration, our downtown Toronto office is less than a 15-minute walk from Union Station, with a free shuttle running throughout the day. The office features complimentary snacks, coffee, video games, and board games, as well as dedicated seating and a flexible environment that supports creativity, focus, and teamwork.
• 🌎 Join a globally diverse and collaborative team where you’re supported to do your best work and have access to all the resources needed to succeed.
  
  

About This Role

Department: Product

Minimum Experience: 5+ years

Employment Type: Full-time

Location: Canada / US

Location type: Remote; hybrid (3 days in office) for Greater Toronto Area residents

Timezone: Eastern Standard Time

The Opportunity

We are seeking a Senior Product Engineer to build core product capabilities end-to-end. This is a hands-on role for someone who enjoys owning a problem from discovery to delivery, shipping high-quality experiences, and improving the system behind them.

You will partner closely with Product and Design to turn customer needs into simple, scalable solutions. You will also raise the bar on engineering craft by improving reliability, performance, and developer experience across the product.

Responsibilities

• Ship end-to-end product work: Own initiatives from requirements through implementation, release, and iteration.
• Build scalable backend services: Design and deliver APIs, background jobs, and integrations in Node.js / TypeScript.
• Deliver high-quality frontend experiences: Implement UI in our frontend stack, ensure accessibility, and keep the UX fast and polished.
• Own data and performance: Make smart choices around data modeling, migrations, caching, and query performance.
• Raise reliability: Improve observability, debugging, and incident response. Help prevent regressions with pragmatic automated testing.
• Collaborate cross-functionally: Work daily with Product, Design, and Customer-facing teams to translate insights into product improvements.
• Improve the system: Refactor where it matters, reduce complexity, and leave the codebase healthier than you found it.
  
  

What You Bring to the Team

• Strong product-minded engineering: You think in outcomes, not just tickets. You can balance scope, quality, and speed.
• 5+ years of software engineering experience shipping production software.
• Deep TypeScript / Node.js experience: You have built and maintained backend systems in production.
• Frontend proficiency: You are comfortable building user-facing experiences and debugging issues in the browser.
• Systems thinking: You understand tradeoffs in architecture, performance, and reliability.
• Solid engineering fundamentals: Testing, code review, documentation, and secure coding practices.
• Clear communicator: You write and speak clearly, and you can align stakeholders around a plan and tradeoffs.
• AI-augmented workflow: You use Copilot/LLMs to speed up boilerplate, exploration, and iteration while keeping quality high.
  
  

Bonus if You

• Have experience building B2B SaaS products at scale.
• Have worked on real-time or event-driven systems.
• Have experience with cloud infrastructure (AWS), queues, and background processing.
• Have shipped integrations (SSO, OAuth, CRM, data sync) and handled large migrations.
• Enjoy improving developer experience (tooling, local dev, CI, testing).
  
  

If you think this role is right for you, apply today! We’re excited to share more details, learn about your experience, and discover together if we’re the perfect fit for each other.

Additional Information

• Compensation Range: CA$120K-$150K/annually
• AI Use: Large language models (LLM) might be used in the hiring process for this position to screen, assess or select job applicants.