Technical Project Manager (Benefits Administration)

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

Benefitfocus is searching for a Project Manager to join the Public Sector Implementation team. This is a remote position that may require work at a customer site from time to time. The hours of operation are based on central time. The Project Manager coordinates all aspects of a product or service offering from inception to installation. Installations may involve acceptance of enterprise software systems and/or system integration. This includes extensive interaction with sales, engineering, product, operations and other members of cross-functional teams. The Project Manager is typically focused on the delivery of new or enhanced features and/or integrations to improve customer satisfaction through the use of technology. Project management skills and a strong technical background are required in order to  be successful in the role.

Project objectives address the complex business goals of our Public Sector clients in the benefits administration space. The Project Manager is the primary point of accountability to business partners and other parties for project planning, day-to-day execution, management, implementation, readiness and reporting of medium to large projects often with varying scope, high complexity and non-contained risk. The Project Manager is accountable to manage and monitor project tasks and controls during portfolio planning, project planning, and delivery activities to ensure on-time and quality outcomes are met within scope and budget. The Project Manager works independently and applies leading project management knowledge, skills, tools and techniques to meet project objectives.

Profile Description:

• Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s)
• Deliver project/program objectives on-time, with quality, within scope and budget to meet or exceed stakeholder needs and expectations
• Develop, manage, monitor, and report on all project/program tasks, activities, controls, deliverables, and reports
• Supply accurate project/program estimates and tightly manage project budget, approved funding, forecasts, and actuals; understands what is driving the costs and what is needed to achieve desired outcomes
• Promote early awareness, communication, transparency and mitigation planning of critical dependencies, risks and issues within project 
• Secure and maintain project/program resources and actively manage resource plan
• Facilitate & drive simplified solutions to complex problems to enable positive outcomes
• Drive lessons learned and knowledge retention for future use
• Build partnerships and alliances across the enterprise and at all levels
• Be a Trusted advisor / leader with project team, customers and stakeholders at all levels of the organization
• Hands-on and results driven leader with a proven ability to work collaboratively and effectively across organizations and cross functional teams 
• Understand, apply, promote, and contribute to Voya delivery methodologies, standards, and tools
• Look for and champion opportunities to reduce cost and improve efficiency while delivering on all commitments
• Actively  contribute to the PM community
• Manage vendor relationships as required

Knowledge & Experience:

• Demonstrated ability and experience (3+ years) managing medium to large projects and/or small programs
• Bachelor’s degree or equivalent work experience required
• PMP preferred
• Benefits administration experience required
• Familiarity with EDI, API, SSO, etc. preferred
• Innovative leader with the ability to question status quo, influence change and provide forward thinking
• Effectively operate with ambiguity and limited information
• Demonstrate proven capability to be disciplined and flexible at the same time
• Ability to communicate the need for change, its purpose, and it’s expected impact to stakeholders at all levels of the organization to ensure understanding and buy-in
• Strong  project management financial acumen
• Success of building partnerships and alliances across the enterprise and at all levels
• Proven ability to create open environments conducive to freely share information and ideas; listen and effectively communicate with clarity and precision
• Tailors the communications language, method and frequency based on the intended audience
• Exercises independent and fair consensus building skills when conflicts arise
• Proven ability to apply leading project management skills, tools and techniques to project deliverables, processes, communications and presentations
• Continuous learner; quickly adapt to changing environment and personalities
• Decisive decision-making orientation; ability to make timely, well-reasoned decisions that balance the needs of all constituents 
• Critical thinker with proven track record of effectively leading execution and value through highly matrixed teams 
• Effectively, clearly and concisely communicate in all methods (verbal, written, presentation) to various levels of the organization
• Comfortable under pressure with the ability to manage to tight deadlines while maintaining quality and managing to an acceptable level of risk

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.