Pre-Sales Solutions Consultant

Our Mission

We’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.

Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive—both at work and beyond.

Your Mission

As a  Pre-Sales Solutions Consultant at Ben, you will be reporting to our Head of Customer Solutions  and work closely with the wider Sales team to provide technical expertise to support our global sales efforts, including conducting product demos and performing technical deep-dives into our expanding product capabilities.

Things you will be working on… 

• You will support the sales process from end to end, supporting qualification through to handover to the delivery team

• Collaborate with various internal teams such as product and customer success to support the ongoing improvement of the solution and customer experience

• Be the technical subject matter expert for prospective and existing customers globally throughout the sales process.

• Work with our customers to create custom demos to showcase the features and technical capabilities of our platform, while becoming a trusted partner in the process.

• Work with the sales team on strategy & discovery sessions, in order to understand customer requirements, and develop targeted technical solutions.

• Become an expert in our integrations suite and be able to advise customers on solutions that perfectly compliment their existing processes and systems.

• Identify the ongoing requirements of customers and partners, and recommend technical solutions in order to ensure customer success.

We will love you if you have…

• Industry experience in a pre-sales capacity (solution engineer, sales engineer, technical sales)

• Proven experience in technical sales and building successful relationships with customers

• Strong  experience working in B2B SaaS environments 

• Excellent communication and interpersonal skills

• Strong analytical and problem-solving skills

• An understanding of employee benefits/HR tech experience or insurance compliance (desirable)

This won’t be a good match if you….

• Prefer a slow-paced, highly structured work environment - things move quickly here, and adaptability is key.

• Are not comfortable taking full ownership of your work and being accountable for your results.

• Thrive on routine and predictability rather than embracing new challenges and thinking creatively.

• Need established processes and rigid frameworks to operate effectively - we’re a startup, and sometimes we’re still figuring things out as we go.

• Struggle with ambiguity - while we provide guidance, there will be times when you need to navigate problems independently.

• Tend to wait for direction rather than taking initiative - we’re a high-performance, high-reward team that values proactive problem-solvers who step up and take action.

Our Compensation & Benefits

It’s important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team!

You can see a selection below, along with the full offering here.

💰 Competitive base salary + equity, so you own what you build

🌟Bonus scheme designed to reward and recognise high performance

💳 £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250

🍔 Weekly lunch provided in office so you can spend quality time with the team over some tasty food!

🏖 28 days of holidays a year plus bank holidays, and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service!

🌴 Work-from-anywhere scheme, allowing you to work from abroad 

🍼 Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting

❤️ Comprehensive Private Medical Insurance

💌 Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check

🧠 Comprehensive and tailored mental health support and professional coaching through a leading provider

Diversity and Culture at Ben

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome.  If you need any adjustments to support you with your application, just let us know by emailing jobs@thanksben.com.