Senior Reliability Lab Engineer

Who we are

About BBPOS

BBPOS is one of the world leaders in payment devices and the inventors of mPOS technology. BBPOS products are used by large retailers and leading online platforms across multiple industries.  BBPOS is engaged in the business of manufacturing and supplying mobile and smart point-of-sale hardware, and the underlying software and infrastructure to deploy, manage, and monitor those devices.  BBPOS is now part of Stripe’s Terminal business since the acquisition in March 2022.  

About the team

Post acquisition, the BBPOS team is now an extension of the Stripe Terminal team.  Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Who you are

We are seeking a Senior Reliability Lab Engineer with extensive experience in managing the lab test capability and development.  This role involves new test methodologies development,  managing existing lab capabilities in very healthy status, systematically tracking lab status and ensuring stable and accurate data output; in addition work closely with in-house and external parties to ensure the best test coverage.

What you will do:

• Overall manage all lab equipment/tools/facilities in good status. 
• Design FMEA for lab capabilities; manage all tools/equipment/measurement systems periodically calibration, preventative maintenance planning and repairing to ensure the capability continuity
• Setup internally calibration capabilities to ensure all temperature, humidity, force guage, DI water, Accelerometer, StranGuage are well calibrated with cost-effective manner
• Develop the logmanager to link test data online reviewing and monitoring
• Design and develop new test capabilities/equipment/fixtures to meet new requirements; 
• Budget and forecast lab expending to ensure lab is maintained at high level test capabilities.
• Audit reliability lab capabilities internally and externally (CM, 3rd Party)

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements: 

• BS/BA academic background on mechanical and automation,  with 8+ years of reliability lab equipment maintenance experience
• Experience with reliability related equipment periodically calibration, maintenance, coordinate repairing including TH chambers, TC, TS, endurance,  life test equipment; systematically manage all of those activities and maintain well the traceability. 
• Experience with test sensor and instrumentation calibration including load, Temperature, Humidity, force, strain, speed, acceleration, pressure. 
• Experience with chambers, shock, vibration, drop, plungers working mechanism and able to design/develop test tools and fixtures
• Able to develop new test capabilities with schedule manner including tools development, methodologies developing on mechanical, cycling, fatigue related testing on consumer electronics. 
• Willing to travel 30%.

Preferred qualifications: 

• Good communication and technical based negotiation experience;
• Familiarity with CAD, CREO, Cadence, labview tools
• Working experience in chamber factory as design and developing engineer