Senior Product Quality Engineer

What we are looking for

BBPOS is looking for a passionate, self motivated and hard working Senior Product Quality Engineer to be part of a diverse, dynamic and high energy team. The work is in a highly collaborative and multi- functional environment, handling several projects at a time. The successful candidate will be an experienced Quality Engineer who ideally has Mechanical, Electrical and Hardware Quality Assurance expertise and will be experienced in Quality management systems, Data analysis techniques and quality assurance methodologies. Reporting directly to the quality vice president. The role will require occasional travel.

What you will do

You will be responsible for OEM product quality from new product introduction through sustaining. Being comfortable in a rapidly evolving and dynamic environment coupled with excellent communication skills are essential to the role. You will foster and build an excellent communication and working relationship with our global Stripe partners.

• Define and implement BBPOS quality management in OEM factories.
• Conduct failure analysis and implement corrective actions for quality issues resolution.
• Define and Implement Quality assurance processes for our in house developed Hardware solutions (both for our Shop floor system Hardware and for BBPOS Product Test & Diagnostic bundles).
• Lead quality readiness review and monitor quality result during new product introduction builds.
• Drive continuous Quality improvement plans across OEM’s
• Establish a system of metrics to continually drive and supervise measurable quality at OEM.
• Drive the use of statistical analysis for key Quality data across the team.
• Collaborate with Engineering to ensure CTQ (Critical to Quality) parameters are agreed and documented for new product activity.
• Drive Quality input to design for manufacturing activities.
• Collaborate with multi-functional peers on key business initiatives. Actively participate in these discussions in a transparent manner and bring data and value to these initiatives based on data and knowledge from your team.

Key Qualifications

• BE, BS or MS in Engineering required
• Minimum 5 years of experience in implementing hardware Quality assurance methodologies to prevent quality issues from sneaking out of the factory.
• Demonstrated knowledge and experience in the hardware machine buy off and process optimization for a POS reader, phone or tablet electronic products.
• Understand design for manufacturing and process capability. Able to set up a capable process to deliver consistent quality.
• Familiar with critical to quality control, and implement statistical quality process control and risk mitigation plan to ensure quality.
• Able to develop and implement OEM quality process audit checklist for continuous quality improvement.
• Knowledge and Use of statistical tools techniques such as Minitab or JMP.
• Proven track record to understand all aspects of Quality and to be able to lead and influence Operations and Suppliers.
• Strong attention to detail and self-motivated to investigate and solve difficult problems.
• Flexibility and adaptability while working in a fast-paced and rapidly changing environment.
• Familiarity of Hardware failure analysis techniques.
• Quality qualification would be an advantage
• Fluent in both English and Chinese