What you'll be doing:
- Work closely with our clients and our internal services teams (both development and account management) to determine and communicate client requests, objectives and requirements
- Create detailed project plans that include timelines and hold internal and external stakeholders accountable to those timelines
- With your thorough understanding of our product and technical roadmaps, accurately answer questions internal or external stakeholders ask, including whether a specific request is on our roadmap
- Monitor timeliness and quality of deliverables to ensure compliance with standard processes and methodologies
- Maintain or request status updates across all milestones for all clients (existing and onboarding) within a team through mastery of project management tools to drive transparency and accountability
- Anticipate upcoming bottlenecks, raise visibility of pending challenges, and recommend solutions
- Forecast and manage resourcing projects so a person of the right skill set is available at the right time to complete a task that keeps all milestones on track
Required skills and experience:
- Experience managing multiple technology projects for multiple clients simultaneously
- Self-motivated, organized, reliable and detail-oriented
- Exceptional communication skills
- Familiar with common project management tools for software development such as JIRA
- Bachelor’s degree in business, engineering, computer science and/or equivalent experience
Bonus Experience, Great to have but not required:
- Experience with web development projects
- PMP Certification or equivalent
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