- Comprehending business requirement documents and user stories, with a purpose of creating functional specifications and system design specifications
- Stay current on Salesforce releases, new features, product roadmaps and applications available from 3rd parties on the Salesforce AppExchange.
- Experience on working LWC, SOQL and SOSL
- Work closely with Product, Sales, and Operations management to understand systems needs, and ensure systems strategy and development are integrated effectively into the business
- Partner with development teams to ensure that technical solutions align with overall architecture standards
- Act as a trusted advisor to partners by anticipating customer needs and identifying appropriate solution
- Bachelor’s degree in computer science, Engineering, MIS, or related discipline (Masters preferred)
- 5+ years of Experience with salesforce sales, support, and service platform.
- Experience in an organization with a complex technology landscape and a proven track record of complex project delivery using Agile development practices.
- Strong understanding of the Salesforce Security model with hands-on experience in Salesforce configuration/customization using Apex, Visualforce, Triggers, Scheduled and Batch classes, Lighting web components (LWC).
- Salesforce CPQ knowledge and experience is an advantage.
- Deep understanding of Sales Cloud, Service Cloud, and Salesforce Communities is nice to have Marketo (or a related marketing automation platform).
- Experience with implementation of DevOps and source code management tools.
- Understanding of best practices when implementing and working with CI/CD infrastructure.
- Experience with Agile methodologies, including scrum and continuous integration environments.
- Experience with integrating Salesforce .com with 3rd party applications using SOAP/REST API, Middleware, etc.
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