What you'll be working on
- Assist with daily operation of monitoring networks for security events/incidents to detect active threats, intrusions, and/or compromises, within our SIEM, SOAR, and TIP resources.
- Support the vulnerability scanning processes.
- Facilitate operational tasks related to Endpoint Protection and Email Protection solutions.
- Provide operational support for requests with Barracuda XDR’s security services.
- Support general inquiries/requests relevant to security concerns and recommendations.
- Contribute to the SOC Emerging Threats program. This involves understanding the ever-changing global threat landscape and tracking changes in this area, as well as understanding the direct or indirect impact to the customer base by publishing threat advisories on a regular basis.
- Engage in proactive security efforts by conducting threat hunting, attack and defend exercises, threat (malware, vulnerability) research, etc.
- Contribute to the advancement of our SOC maturity through participation in our agile projects.
- Help drive SOC efficiency by optimizing our knowledge base and associated processes.
- Assist with customer management by understanding, identifying, and mitigating issues with customers' security
- Have completed or currently enrolled in a Cybersecurity degree program, bootcamp, or other related learning.
- Strong verbal and written communication skills
- Analytical thinking and problem-solving skills.
- Customer service skills, phone and remote support experience.
- Passion and interest in the Cybersecurity field.
- Eagerness to learn and advance in security operations.
- Experience with basic networking and operating system principles.
- Familiar with incident response and analysis of attack vectors such as: Ransomware, Business Email Compromise, Phishing, Botnet, DDoS, SQL Injection, Supply Chain Attacks
- Familiar with common SOC tools such as: SIEM, SOAR, Other Log/Packet Analysis applications, EDR, Email Security, Threat Intelligence, Vulnerability Scanner, Sandbox Environments
- High-quality health benefits after 90 days
- Retirement Plan with employer match
- Paid Time Off benefits
0 applies
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