Engineering Manager, Core Product Engineering

Location: San Francisco

Department: Engineering

Location Type: HYBRID

Employment Type: FULL_TIME

• Hire, Lead, mentor, and grow a high-performing team of product engineers.
• Own the evolution of BackOps core product: the reusable workflow automations customers run their operations on, and the product surface end to end.
• Own the software development lifecycle end to end: architecture and design, code review, testing, release, and what happens in production afterward.
• Drive predictable delivery and raise the engineering quality bar. Be accountable for what ships, when it ships, and how well it holds up.
• Partner with Product and Design in a tight, fast loop. Bring your own product opinions, decide quickly, ship, and measure.
• Work directly with customers and design partners. Their operations change constantly, and the product has to change with them.
• Drive how we plan, evaluate, and improve our AI agents, and build the team's fluency in doing it.
• Champion reliability, safety, and performance of the systems running in live customer environments.

• 5+ years managing engineers, on top of a strong hands-on engineering background.
• Deep grounding in software engineering fundamentals: system design, code quality, testing, and release practice. You can go deep with your engineers on a design decision.
• A track record of shipping quality software predictably, and of raising the engineering standard of a team.
• Strong product and design instincts. You can hold your own in a design review and you bring your own opinions about what the product should do.
• Experience building with LLMs or AI agents in production, and a clear view on how to tell whether they are working.
• A genuine AI-first approach to engineering. You use coding agents (Claude Code, Cursor, Copilot, Codex) in your own workflow and you can teach it.
• Comfortable when requirements evolves and the right answer is not known yet.
• Clear written and verbal communication with engineers, designers, customers, and founders.

• Depth in evals, agent orchestration, multi-agent architectures, or RAG in production.
• Zero-to-one experience: built a product from an idea to product-market fit.
• Built with design partners, where the customer is in the loop weekly.
• Grown a team through a step change in size, and hired well while doing it.
• Exposure to operationally complex industries (logistics, supply chain, manufacturing, retail).

• Every cross-team initiative has an owner, a definition of done, and a status you can trust.
• Intake has a front door, and unplanned work is measured weekly rather than estimated once a year.
• The org plans and re-plans without it being an event.
• Escalation paths are designed, written down, and used in a real incident.
• Systemic problems get fixed once rather than escalated repeatedly.
• Leadership makes decisions on current information without anyone assembling it by hand.

• Own the core product of an AI-native company at the point where it is still being defined.
• See your work land in real supply-chain operations and show up in a customer's week.
• Small team with real autonomy and direct access to founders and customers.
• Backed by exceptional investors and advisors.

• Competitive salary and meaningful equity.
• Comprehensive health, dental, and vision coverage.
• 401(k) plan, disability insurance, and life insurance.
• Flexible time off.
• Daily meals in the office, and regular team events and offsites.