Senior Platform Software Engineer, Prepared
Location: New York, New York, United States
Department: 2040 Prepared R&D
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
About Prepared
As of October 1, 2025, Prepared has officially joined forces with Axon—a major milestone for both our team and the public safety community. United by a shared mission to Protect Life, Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we’re closing the gap between the first call for help and resolution in the field—empowering responders with the clarity they need when every second counts.
911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we’ve used cutting-edge AI to help streamline millions of emergency calls across 49 states—supporting over 90 million people and transforming what's possible in crisis response.
At Prepared, you’re not just joining a team—you’re helping shape the future of emergency services and building a safer, more connected world.
Position Overview
We are looking for an experienced platform engineer to join our platform engineering team. As a platform engineer, you’ll play a core role in continuing to define our infrastructure and overall developer platform, as well as contributing to core applications in collaboration with the broader software team. This is an opportunity to join a small, growing engineering org and make a large impact while operating with a high degree of autonomy and ownership.
This is a hybrid role, with an expectation of four days per week in our Manhattan office.
You will be responsible for designing, building, and maintaining the software and infrastructure that keep our software and the team that builds it running smoothly from development through to production. This role requires a blend of strategic vision and hands-on technical skills.
As an early member of the team, you will also play a key role in shaping the foundation of Prepared’s engineering culture.
Key Responsibilities
- Design, build, and maintain scalable, reliable, and secure infrastructure to support Prepared’s platform.
- Develop and implement best practices for software development, deployment, and monitoring.
- Automate repetitive tasks to enhance the efficiency and reliability of the engineering team.
- Help the team implement and define SLOs and report on customer SLAs.
- Participate in architectural discussions and contribute to the long-term strategy of the platform.
- Mentor junior engineers and help shape the engineering culture within the team.
- Travel occasionally to support customer deployments and onsite implementations
What Makes You a Great Fit
- 5+ years of software engineering industry experience.
- Proven capacity to operate in a platform engineering or similar role.
- Experience with large-scale distributed systems.
- Desire to work in a fast-paced and dynamic startup environment.
- Strong knowledge of cloud platforms such as AWS, Google Cloud, or Azure.
- Working knowledge of infrastructure-as-code tools like Terraform, Pulumi, or Crossplane.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Solid understanding of CI/CD pipelines and tools like Github Actions, Drone CI, or Gitlab CI.
- Proficiency in or eagerness to learn our backend stack (RoR, Go).
- Familiarity with monitoring and logging tools and standards such as OpenTelemetry, Datadog, and the LGTM stack.
- Strong communication skills and a love for both producing and consuming documentation.
- Our team is leaning into agentic software development workflows, and we’re looking for engineers who have experimented with—or are enthusiastic about embracing—AI-augmented ways of building software.
Bonus
- Experience in an early-stage startup.
- Knowledge of security and compliance best practices and experience implementing them in a fast-moving environment.
- Expertise in Ruby on Rails, Golang, and/or IaC tools.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Development Programs
- And yes, we have snacks in our offices
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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