Senior Software Engineer - Backend (MLOps)

About Avoma

Avoma is an intelligent meeting assistant for teams looking to automate some of the common tasks required for customer-focused meetings. We leverage NLP and machine learning to summarize meeting notes and extract key topics and action items discussed. All of this data automatically syncs back into their CRM. This helps to save end users time and focus on what matters most, their customer interactions.We are a venture-funded early-stage startup, have 1000+ paid customers, and are growing consistently month over month.

Summary

As a Software Engineer you will be directly responsible for the experience our clients have on the platform by designing, building, and maintaining the server-side of Avoma. This is an exciting opportunity for those who are curious, diligent, and want to learn and develop their professional skills within a fast-growing start-up. As an early member of the team, we will work together to create the building blocks for our development strategy and set up the foundations and processes for future Software Engineers at Avoma.

The ideal candidate will be experienced in building the structure of a B2B SaaS application. We expect you to be a reliable professional, able to balance the needs of the product roadmap and the needs of the customers. Your overarching goal is to ensure an enjoyable experience for everyone using Avoma.

We strongly believe in the overall growth and continued development of each new hire. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.

What you will be doing in the role (Responsibilities)

• Develop features and improvements to the Avoma product in a secure, well-tested, and performant way
• Collaborate with Product Management and other stakeholders within Engineering (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment
• Advocate for improvements to product quality, security, and performance
• Solve technical problems of moderate scope and complexity
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale environment.
• Conduct Code Review to ensure performance of our backend services
• Build RESTful APIs and features for UI application clients (including Web and Mobile)
• Deploy and integrate with machine learning models developed by the AI team
• Own and work the core data processing pipeline and video processing pipeline
• Third-party integrations - Calendar, CRM systems, Video Conferencing

We use the Django framework to build our backend platform and React.js for our frontend application.

• At least 4+ years of experience as a Software Engineer with a track record of delivering software with high business impact.
• Significant professional experience with Python & its frameworks i.e. Django (preferable)
• Experience with open source speech recognition toolkit like Kaldi or other similar frameworks (good to have)
• Industry experience with automating and simplifying machine learning (ML) workflows and deployments.
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems
• Comfort working in a highly agile, intensely iterative software development process
• An inclination towards communication, inclusion, and visibility
• Experience owning a project from concept to production, including proposal, discussion, and execution.
• Demonstrated ability to work closely with other parts of the organization.