CREDIT CONTROLLER Massy, France

Our team have an excellent opportunity to join their Credit Control team in Massy, France.  We are seeking for a Credit Controller with French language and has a good level of business English to support our French customer base.  This is a hybrid role with some time working from the office in Massy and some time working from home.

Our new team member will play a key role in reducing financial risk to the organisation by investigating and evaluating new and existing customers' creditworthiness and analysing their credit risk.  Part of your role will also be to research and resolve billing disputes, recommend and/or implement credit extensions, revocations, or collections referrals.

Our ideal candidate will be a team player who is passionate about customer focus, and able to get to the root of a problem quickly.  Conversations to find the right solution may be difficult, therefore we are looking for a confident communicator who likes challenges of finding the solution whilst supporting customers and being able to negotiate the best outcome.

What we are looking for

• Proven experience in a commercial and credit control environment
• Proven knowledge of SAP, Outlook, MS Excel.
• Fluent in French and business English (written and spoken).
• Ability to perform tasks independently, with minimal supervision.
• Ability to establish priorities and manage time to complete work.
• Good communication skills.

In this role, you will:

• Research and verify credit data on customers to establish or update lines of credit.
• Assess, recommend and/or approve credit limits.
• Investigate and resolve customer invoice disputes to facilitate payment from, or issuance of, credit to customer.
• Review customer accounts for aging of unpaid balances and pending orders, solicits payments on overdue accounts, places delinquent accounts on ‘hold’ status until payment arrangements are secured, determines payment plans/schedules.
• Follow up on payment arrangements and recommends transfer of outstanding customer accounts to collection agencies.
• Develop and maintain relationships with outside credit and/or collection agencies.
• Maintain a variety of files and records associated with delinquent accounts, incomplete files and credit risks.
• Maintain and updates electronic and/or hard copy files in a timely and accurate manner.
• Collaborate with other departments or teams . May frequently respond to requests from others, internally or externally.

What's in it for you

• Hybrid working model
• A supportive multicultural team environment where everyone is working toward the same goal
• A strong open-door policy
• An environment where you will have the tools and opportunities to further your career
• Paid holiday, plus bank holidays
• Work equipment
• And more….

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