Sr Manager, Post Sales Strategy & Transformation (CSM & Tech Support)

AVEVA is creating software trusted by over 90% of leading industrial companies.

What you will do in the Sr Manager, Commercial Strategy & Transformation role:

Lead Sales and Post Sales strategic business planning and transformation programs activities:

o   Strategic Growth Plan Value and Objective

o   Customer/Account Segmentation Model Optimization

o   Operating and Deployment model

o   Performance & Outcomes monitoring (productivity, efficiency, results vs. expected outcomes)

Work with the Commercial leadership team on defining, developing, and establishing adoption strategic vision, transformation objectives, business case, execution plan and operating framework. 

Prepare strategic business vision and transformation presentation for the Board, CLT, Senior Staff, regional, and functional teams

Advices and councils Commercial leaders/stakeholders on business issues with facts and analysis

Support Commercial stakeholders with the development of complex solution for business strategy problems though detailed analysis

Manages transformation programs and key initiatives

Manage and coordinate the Risk Management framework.

Ideal candidate will be a hands-on self-starter who is comfortable with ambiguity, can anticipate business needs, and can generate creative solutions while balancing constraints. 

What we are looking for:

·        10+ years’ work experience in multi-national, matrixed, Technology organizations

·        Inclusive minimum 5 years of hands-on experience in Sales, Customer Success and/or Value add Services Strategy Planning & Operations function in Technology: SaaS or Cloud Service Provider; Partner Channels and/or IT Services organizations

·        Knowledge of industry and business principles related to Sales and Post Sales process and key performance indicators

·        Demonstrated ability to conduct analysis of complex data and translate into actionable deliverables, clear written summaries, and global executive communications

-> 2 redacted work samples required for submission, for candidates who pass the first interview with the hiring manager

·        Independent problem-solving skills and business analysis / case development experience

·        Demonstrated ability to frame, validate, and implement sales strategy and planning procedures

·        Cross-functional collaboration skills to influence and interact with Success Operations, BU’s, functional teams, etc.

·        Proven experience with business planning, reporting software – Expert level in Excel

·        Strong written and presentation development skills for Executive Communication

·        Strong prioritization skills, driving multiple initiatives simultaneously

·        Ability to operate and adapt successfully in a lean, fast-paced environment

·        Bachelor’s degree in Business Administration, or similar

·        Desirable: Management Consulting experience

UK Benefits include:  

Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.  AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.