ServiceNow Senior Developer

AVEVA is creating software trusted by over 90% of leading industrial companies.

Job Title: ServiceNow Senior Developer

Location: Hyderabad, India

Employment type: Full time, regular, hybrid work arrangements

Benefits: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support

The job

AVEVA is expanding the applications team focussed in ServiceNow platform.

As a ServiceNow developer, you will be responsible for development & maintenance of AVEVA’s ServiceNow platform, which supports IT service management to automate business processes. Additionally, you will be analysing existing ServiceNow modules, integrations and formulate logic for additional stability to add new integrations & modules. Devise logical procedures, prepare flowcharts, performs coding & test/debug programs. Provide input for documentation of new or existing needs. Contribute to the decisions on policies, procedures, expansion strategies and product evaluations.

Key responsibilities

• Develop and maintain ServiceNow application & integrations.

• Work closely with business analysts, developers & stakeholders to design and implement solutions that meet the needs of the organization.

• Write efficient & high-quality code which is scalable & maintainable.

• Develop and maintain technical documentation for ServiceNow applications and integrations.

• Create go-to-market proof-of-concept applications on the ServiceNow platform.

• Create unique service portal pages and widgets to aid the business organization.

• Ensure that ServiceNow applications are stable, scalable & secure.

• Troubleshoot & debug issues in ServiceNow applications and integrations.

• Stay up-to-date with the latest ServiceNow technologies and trends

• Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance.

• Participate in code reviews and collaborate with other developers to ensure code quality.

Qualifications:

• Minimum 5+ years of experience as a ServiceNow developer.

• Minimum 2+ years of experience in end-to-end ITSM/HR Project implementations.

Essential requirements & skills:

• Extensive knowledge of JavaScript.

• Knowledge of CMDB Implementation.

• Familiarity with UI, SQL, HTML and CSS.

• Knowledge of XML and structural programming concepts.

• Experience using the ServiceNow platform.

• Knowledge of ITIL processes.

• Advanced problem-solving ability.

• Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs.

• A fundamental understanding of ITSM, ITIL or CMDB.

• Should be a ServiceNow Certified Consultant i.e., CSA, CIS-ITSM.

• End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process.

• ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge.

• Excellent communication & presentation skills.

India Benefits include:  

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.  AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.