CyberSecurity Engineer | USM Anywhere

Team: Engineering

Location: Guadalajara, Mexico

Commitment: Full-Time

Workplace Type: remote

Responsibilities:

• Design, implement, configure, and optimize USM Anywhere SIEM/XDR environments. 

• Configure and manage security monitoring, log collection, data sources, integrations, agents, and supporting infrastructure. 

• Develop, tune, and maintain detections, correlation rules, alerts, dashboards, and other security monitoring capabilities. 

• Support threat detection, investigation, and incident response using SIEM and XDR technologies. 

• Leverage endpoint, network, cloud, application, and other security telemetry to improve threat visibility and detection. 

• Troubleshoot complex SIEM, XDR, security, infrastructure, and networking issues and serve as a technical escalation point for other engineers. 

• Support integrations between USM Anywhere and endpoint, cloud, network, identity, and other security technologies. 

• Develop automation and scripting to improve operational efficiency and enhance security response capabilities. 

• Identify opportunities to improve detection quality, system performance, reliability, scalability, and operational processes. 

• Support the architecture and deployment of new SIEM/XDR environments and customer solutions. 

• Create and maintain technical documentation, architecture diagrams, procedures, and operational standards. 

• Collaborate with Security Operations, Engineering, Service Delivery, and other technical teams to resolve complex customer and operational issues. 

• Participate in change management and CAB processes. 

• Stay current with emerging SIEM, XDR, threat detection, automation, and security operations technologies. 

Required Qualifications:

• 5+ years of overall IT experience, including at least 2 years in cybersecurity engineering, security operations, or a related security role. 

• 2+ years of hands-on experience implementing, administering, troubleshooting, or engineering SIEM and/or XDR solutions. 

• Strong hands-on experience with USM Anywhere or a comparable enterprise SIEM/XDR platform. 

• Strong understanding of SIEM concepts, including log collection, normalization, correlation, alerting, detection, dashboards, and security event analysis. 

• Experience developing, tuning, or troubleshooting security detections and understanding the underlying data supporting those detections. 

• Strong technical troubleshooting and advanced problem-solving skills. 

• Experience with security automation or scripting using PowerShell, Python, Bash, SQL, or similar technologies. 

• Foundational understanding of cloud security and infrastructure in AWS and/or Azure. 

• Working knowledge of networking concepts, including TCP/IP, DNS, VPNs, and IPsec. 

• Strong written and verbal communication skills. 

• #LI-CS1

Preferred Qualifications:

• Advanced experience with USM Anywhere and/or related LevelBlue security technologies. 

• Experience with Open XDR and security orchestration, automation, and response (SOAR) capabilities. 

• Experience with Microsoft Sentinel, SentinelOne, Splunk, FortiSIEM, LogRhythm, or other major SIEM/XDR platforms. 

• Experience working in an MSSP, managed security services, or professional services environment. 

• Experience supporting multiple customer environments or multitenant security platforms. 

• Strong Windows and Linux administration experience. 

• Experience with SQL, Elasticsearch, or other security data platforms. 

• Familiarity with MITRE ATT&CK and the NIST Cybersecurity Framework. 

• Relevant cybersecurity or vendor certifications. 

• Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a related field, or equivalent professional experience.