Customer Solutions Architect

Location: Kraków, Województwo małopolskie, pl

Company Description

As of January 2026, Averna and Spherea joined forces to form the Spherea Group. A global Test & Quality Solution leader, Averna Powered by Spherea partners with product designers, developers and manufacturers to help them achieve higher product quality, accelerate time to market and protect their brands by covering and offering solutions and expertise for the entire product lifecycle.

Averna Powered by Spherea offers specialized expertise and innovative test, vision inspection, precision assembly and automated solutions that deliver substantial technical, financial and market benefits for clients in the aerospace, automotive, consumer electronics, defense, energy, industrials, medical devices & life sciences, semiconductor, telecom and transportation industries.

Their solutions include prototyping & consulting, precision assembly & production, automated test solutions, in-line test systems, test system replication, and test platforms & products. Averna Powered by Spherea’s expertise ranges from vision systems, specialized battery test, RF & microwave and fiber optics to robotics & motion, instrumentation, control systems, and data management. 

Job Description

As a Customer Solutions Architect, you will play a key role in supporting the sales of the key SPHEREA products and solutions.

Working closely with Sales, Engineering, and Project teams, you will help customers identify the most suitable test and measurement solutions while ensuring technical feasibility and business value. In addition to supporting the SPHEREA portfolio, you may also contribute to a variety of projects across Averna's broader domains, including Automotive & Transportation, Electric Vehicles, Consumer Electronics, Industrials, and Life Sciences.

Key Responsibilities

• Designing system architectures, applications, and technical solutions in line with customer requirements and the organization’s strategy
• Analyzing needs and developing technical concepts for new projects
• Collaborating with the Sales team to define value propositions and sales strategies for projects with high business value
• Preparing technical and commercial proposals and presenting solutions to customers
• Participating in project planning and technical risk assessment
• Participating in meetings with customers and project teams
• Contributing to technology-related decision-making processes
• Building relationships and collaborating with suppliers of components and off-the-shelf solutions
• Collaborating across disciplines and regions with automation, electronics, software, mechanical engineering, production, quality, and procurement teams
• Ensuring the completeness and quality of documentation in accordance with company processes

Qualifications

• Higher technical education in electronics, automation and robotics, control engineering, computer science, or a related field, e.g.mechatronics
• At least 5 years of professional experience in a technical position (e.g., systems engineering or as a designer in automation, electronics, mechanical engineering, or software)
• Very good knowledge of mechatronic system design and systems architecture, as well as product development processes and motion systems
• Able to use specialized engineering tools and systems architecture modeling tools
• Very good command of written and spoken English, French will be an asset
• Experience in sales will be an asset
• Knowledge of the relevant industrial sector
• Creative individual with the ability to present innovative technical solutions to the client
• Good communicator and commercially strong in customer relations and building an internal network

Additional Information

What's in it for you

• Diverse, supportive, and growth-oriented environment
• Collaboration opportunities with teams across Europe and globally
• Professional development opportunities
• Private healthcare with comprehensive coverage
• Flexible working hours
• Recognition programs

Averna powered by Spherea is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status.