SharePoint Support Specialist

Securing the Future with AvePoint

AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us!

SharePoint Support Specialist

Role Overview: We are seeking a skilled and dedicated Support Specialist with SharePoint expertise to join our dynamic team. In this role, you will be instrumental in ensuring the smooth operation, enhancement, and support of our SharePoint environments, helping to drive the success of our business operations.

Key Responsibilities:

• Provide comprehensive support for SharePoint environments, ensuring timely resolution of open tickets.

• Perform PowerShell scripting for system enhancements and automation tasks.

• Share knowledge and provide guidance to team members to foster continuous learning.

• Manage in-house production incidents and problem management for SharePoint-related issues.

• Conduct data analysis on large datasets to support business performance reporting.

• Administer and manage SharePoint 2013, SharePoint 2019, and SharePoint Online platforms, covering both frontend and backend operations.

• Collaborate with cross-functional teams, IT infrastructure, and Microsoft to address SharePoint-related requirements and challenges.

• Design, plan, and execute data migration processes from legacy SharePoint systems to SharePoint 2019/Online.

• Work closely with global teams, including users and servers in China, Malaysia, and Indonesia.

What We Are Looking For:

• Proven experience in supporting and managing SharePoint environments.

• Proficiency in PowerShell scripting and automation.

• Strong analytical skills, with the ability to interpret and report on large datasets.

• Hands-on experience with SharePoint 2013, 2019, and Online administration.

• Solid understanding of incident and problem management processes.

• Effective collaboration skills with global teams and stakeholders.

• Previous experience in data migration projects is a plus.

• Excellent communication and problem-solving abilities.

Why Join Us?

• Be part of a forward-thinking, innovative team at the forefront of data management solutions.

• Enjoy a culture that values your growth, passion, and creativity.

• Work in a global environment that fosters diversity and inclusion.

Application Process: Are you ready to take the next step in your career? Apply now and be part of a team that’s making a difference globally. We look forward to hearing from you!