Senior Director, Application Services - Biopharma Production

The Sr. Director, Application Services is responsible for the administration and development of a globally coordinated team of application specialists to drive business opportunities that integrate applications, products, capabilities, and innovations for the entire Biopharma Production Commercial Portfolio including Fluid Handling Solutions, Chemical and Serum businesses. This role will provide technical services including application expertise, commercial experience, and project management skills to the regional commercial teams to win new business opportunities. This role will liaise with all commercial, marketing, product management, engineering, NPI, quality and operations to bring novel solutions and knowledge that addresses immediate and long-term customer need in alignment with the BPP business strategy. This role requires experience in Biopharma Technology and Bioprocess Production leveraging both strong technical acumen and commercial expertise.

What we are looking for:

• Bachelor’s degree or equivalent/applicable experience; graduate degree a plus

• Experience working in a matrixed environment and coordinating large projects across multiple functional disciplines.

• Experience in high level negotiation with customers.

• Minimum 15+ years of experience in biopharmaceutical manufacturing or supplying technical products to the same.

• Project management skills: will have demonstrated the ability to push projects over the finish line with sound planning and persistent execution; will understand how to align resources, seek the input of key constituents, and manage others to achieve desired results.

• Up to 50% travel both domestically and globally required.

Who you are:

• Ability to recognize need for change and employ appropriate strategies to facilitate change.

• Ability to be flexible in fast-changing environment and to work well under pressure.

• Self- motivated team player and able to handle multiple priorities simultaneously.

• Excellent communication skills both verbal and written with all levels of organization.

• Strong demonstration of collaboration across all functions and levels within organization

• Ability to travel frequently both domestically and globally.

• Strong understanding of BioProcess manufacturing methods, equipment, and procedures.

• Knowledge of FDA/USP regulatory as well as Industry requirements for plastic products used in the single-use bioprocess marketplace.

• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Project management skills: will have demonstrated the ability to push projects over the finish line with sound planning and persistent execution; will understand how to align resources, seek the input of key constituents, and manage others to achieve desired results.

• Up to 50% travel both domestically and globally required.

How you will thrive and create an impact:

• Develop a team of Subject Matter Experts (SMEs) that are knowledgeable of all our product offerings across the entire Biopharma workflow to support the growth of our products and support of our commercial teams.

• Create a team to provide long term technical support and services to support our systems business.

• Develop the current technical support team to move into support for chemicals portfolio.

• Lead and provide mentorship to a team of technical experts to support product and workflow technical related questions to our end customers across the BPP.

• Work with the SVP of commercial to produce strategies for business growth in key application areas.

• Drive coordination with product management and business leaders on Avantor’s key application strategy.

• Actively participate in industry groups and forums, author and present at conferences as a technical expert.

• Build a BPP harmonized technical applications library to support our proprietary products and customers with tech bulletins, specification sheets, protocols, white papers, and scientific articles.

• Provide thought leadership to the overall development of our proprietary products within Biopharma Production.

• Identify and develop new business opportunities for complex fluid handling solutions, expanding our proprietary offerings in high growth workflows.

• Drive coordination between existing and new application testing labs globally.

• Collaborate with Strategic Marketing to identify key market and workflow insights that can be used to create differentiated value propositions for Avantor’s proprietary offering.

• Collaborate with commercial sales leaders in each region to help develop regional business plans.

• Liaise with NPI and R&D to identify new products to fill gaps in Avantor’s Biopharma Production value proposition.

• Partner with regional commercial teams on large strategic BPP opportunities through customer visits and presentations to C-Suite executives.

• Lead technical sales training programs, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers.

• Deliver technical BPP proposals to customers by illustrating Avantor’s value proposition as an integrated solution provider.

• Advance business growth by providing insights to internal NPI, engineering and product management teams to develop products and services that meet or exceed the needs of the customer.

• Build and nurture relationships with Sr. key decision makers at existing and potential customers.

• Design and perform both application and product relevant testing to drive commercialization of new products through the L3 product launches.

• Develop and present relevant product application data and collateral to drive volume and sales growth, demand, and profitability in alignment with the BPP long term growth strategy.

• In partnership with corporate strategy, support M&A target identification and foster relationships with potential targets.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.