Job Requisition ID #
Position Overview
We are seeking a motivated and experienced Collaboration Senior Systems Engineer to join our Collaboration Services team. In this role, you will automate business processes, participate in the technical design of platforms, and manage ongoing feature changes in collaboration applications. Solid technical expertise and the ability to collaborate with multiple teams are essential.
As the Collaboration Systems Engineer, you will oversee the administration and integration of our collaboration platforms at Autodesk. You will work with internal and external partners across various organizations, establishing strong relationships with users to ensure efficient, secure, and practical solutions that deliver engaging productivity experiences. This position reports to the Collaboration Services Manager and is remote.
Responsibilities
Maintain and optimize collaboration systems, including preventive and corrective maintenance, capacity planning, and scalability
Record and manage changes, configurations, incidents, problems, and processes
Ensure system security, implement standards, and respond to failures or performance issues
Produce performance, capacity, availability, and security reports for senior management
Write technical documentation and collaborate on ongoing issues and projects
Manage vendor relationships and oversee outsourced services
Install, configure, integrate, and test new system components and applications
Maintain automation scripts and enhance functionality
Follow industry best practices and quality assurance standards
Perform maintenance or upgrades with minimal business impact, including on-call duty
Analyze systems and participate in design and engineering projects
Configure prototypes, deliver products, and manage solution implementation and vendor performance
Engage in team activities to support Service and Project Managers
Minimum Qualifications
5-7+yrs technology support experience
5+ years of experience in Administration and implementation of Collaboration Tools
Foster a collaborative and constructive atmosphere, exhibiting optimism in challenging situations
Decompose complex problems into manageable components, offering succinct solutions
Extensive experience with Microsoft suite administration and Collaboration Security frameworks
4+yrs Experience building efficiency workflows to deliver desirable outcomes
Successful track record in working on multi-functional team projects
Knowledge of other Collab platforms for systems integration and automation support
Extensive experience using to build and deploy services using: Powershell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Power Platform
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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