Description
Forward Deployed Engineer
Location: Bengaluru, India; Mumbai, India
Department: Engineering
Experience: 2-5 years
About Us
Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere.
From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs – not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care – not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK, and Canada
Role Overview
As a Forward Deployed Engineer (FDE), you will operate at the intersection of engineering, customer environments, and product innovation. You will own deployments end-to-end and be responsible for designing and implementing integrations between Augnito and hospital systems to ensure seamless adoption into clinical workflows.
This is a hands-on engineering role focused on solving real-world problems inside healthcare environments. You will build, integrate, troubleshoot, and productionize solutions that directly influence how the product evolves.
Key Responsibilities
• Lead Augnito deployments across hospitals and enterprise healthcare networks.
• Design and implement integrations with EMR/EHR systems and clinical platforms.
• Develop APIs, middleware, and data pipelines to enable interoperability.
• Build reusable integration frameworks rather than one-off solutions.
• Write production-grade backend services using Python and Go.
• Create deployment tooling, automation scripts, and observability utilities.
• Develop lightweight frontend tools (dashboards, configuration UIs, validation tools) when required for deployments.
• Work directly with hospital IT teams and clinicians to translate real-world workflows into technical implementations.
• Troubleshoot complex issues across infrastructure, networking, APIs, and data flows.
• Take implementations from pilot to full-scale production rollout.
• Feed field learnings back into product and engineering to improve scalability and platform capabilities.
• Support technical validations, architecture discussions, and proof-of-concept deployments.
Technical Requirements
• Strong hands-on programming experience in Python (primary language).
• Working knowledge of Go (Golang) for building performant, concurrent backend services.
• Experience building backend systems using frameworks such as FastAPI, Flask, or Django.
• Ability to work across a polyglot backend environment (Python + Go) depending on use case.
• Experience designing and consuming REST APIs and handling asynchronous workflows.
• Ability to build integrations with third-party or legacy enterprise systems.
• Comfortable developing lightweight frontend applications using modern JavaScript frameworks (React, Vue, or similar).
• Strong understanding of Linux environments, Docker-based deployments, and hybrid/on-prem infrastructure.
• Solid debugging and problem-solving skills across system layers.
• Experience writing automation, monitoring, and deployment tooling.
Preferred Experience (Nice to Have)
• Exposure to healthcare interoperability standards such as HL7 or FHIR.
• Experience working in regulated or security-sensitive environments.
• Familiarity with hybrid infrastructure, VPN-restricted networks, or air-gapped systems.
• Experience building internal tools, admin dashboards, or workflow-driven interfaces.
What Makes a Great FDE
• Enjoys solving undefined problems in complex environments.
• Takes ownership from problem discovery to long-term solution.
• Comfortable working directly with users and stakeholders.
• Balances speed of execution with production reliability.
• Pragmatic builder mindset, willing to create whatever is needed to make deployments succeed.
Success Metrics
• Successful deployment and scaling across customer environments.
• Reliable, reusable integrations that minimize customization effort.
• Faster time-to-production for new hospitals.
• Stability and performance of live clinical deployments.
• Field insights translated into product-level improvements.
Why This Role Matters
Forward Deployed Engineers ensure Augnito works where it matters most, inside real clinical environments. You are not just deploying software; you are shaping how AI is adopted in healthcare by making it reliable, interoperable, and usable at scale.
Augnito India Pvt. Ltd. is an equal opportunities employer. We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). Augnito will not tolerate any act of discrimination in the workplace including but not limited to Gender, Gender identity, National or ethnic origins, Marital or Domestic Partnership status, Pregnancy Status, Carer’s responsibilities, Sexual orientation, Race, Color, Religious belief, Disability, Age, Any other grounds of discrimination.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Augnito will be based on merit, qualifications, and abilities. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people.
In accordance with Augnito’s data retention policy, candidate details are retained in our database for a period of five years. This allows us to reach out to candidates in the future for any relevant opportunities within the organization.”
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