Staff Software Engineer

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The Staff Software Engineer helps us provide real-time solutions for our customers when they need it the most. This role will function as a core member of our software engineering organization working within a cross-functional team to enhance, modify, and add functionality to our software platform and will report to the Director of Engineering.

What will you be doing?

The Auctane Software Development team is empowered with enhancing, modifying, and maintaining features and functionality associated with the Auctane suite of software products.

• Drive detailed design activities by analyzing requirements and high-level designs.
• Design, develop and continuously improve automation and processes to enable the quality of our software.
• Be an active contributor during design and implementation phases of the Software Development Lifecycle (SDLC).
• Apply software engineering best practices while modifying/enhancing our software platform.
• Attend and contribute to design review meetings.
• Offering input into the designs of product enhancements and third-party integrations and documenting designs.
• Actively documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Collaborate with other members of the software engineering team to develop shipping software products.
• Working closely with other developers and product managers throughout the SDLC.
• Being responsible for the design and implementation of new product features and enhancements with guidance and input from other team members.
• Writing tests to support any source code changes made by this individual, performing code reviews, and related activities that contribute to development and maintenance of the Auctane software.
• Constructively engage with team members and management through open and active. communication channels when problem solving and developing solutions, recommending changes in policies, procedures, and tooling.
• Produce specifications as needed to determine operational feasibility and convey ROI projections of proposed solutions.
• Provide feedback to the team on product improvement ideas.
• Organize/catalog common problems and other pain points encountered by customers as well as ideas regarding improvements to common processes/workflows of Auctane users. These artifacts will ultimately serve as a starting point for conversations with product management in terms of needs and prioritization.
• Mentor to other members of the team.
• Active learner to update/improve job knowledge and share learnings with other team members by studying new development tools, programming techniques, and computing paradigms and reading professional publications.
• Supports and develops team members by providing advice, coaching and educational opportunities.
• Leads by example through consistent actions and behaviors conducive to meeting business and organizational commitments/goals.
• Other duties as assigned.

What are we looking for?

• Exceptional communication skills.
• Detail oriented with strong organization skills.
• Proven ability to prioritize work.
• Curious and driven with a problem-solving approach.
• Experience in an Agile software development environment.
• Understanding of advanced object oriented design and SOLID design principles.
• Understanding of UML diagrams (class diagrams, sequence diagrams, etc.) to communicate architecture and design concepts.
• Experience with creating and maintaining automated unit tests and integration tests in a test-driven development environment.
• Experience with source control systems and branching strategies.
• Strong understanding of SQL, relational database systems, and ORM frameworks.
• Demonstrates strong communication and team skills.
• Familiarity with shipping and/or shipping software is a plus.
• Displays a high degree of professionalism and contributes to the credibility of the company.
• Can be productive and self-motivated in a fast paced, highly collaborative environment.
• Uses time efficiently, possesses a solid work ethic and customer-focus.
• Acts with a sense of urgency, especially where customer impact and/or delays to shipping exists
• High degree of intellectual curiosity and a thirst for knowledge - we're always looking for ways to improve our processes while continuing to produce high quality solutions for our customers.

What will make you stand out?

• Bachelor's degree in Computer Science, Information System, or equivalent years of relevant work experience.
• At least Ten (10) years of experience in software development role, preferably within the eCommerce or shipping software industries.
• Experiencing with UML (class diagrams, sequence diagrams, etc.) and other modeling techniques to communicate architecture and design concepts.
• Experience building large, distributed systems.
• Experience in an Agile software development environment.
• Proficiency in Windows Server, C#, XML, IIS, ASP.NET, SQL Server, Redis, DynamoDB and SQL queries

The Tech

• C#, .Net Core, SQL
• AWS, Kafka, RabbitMQ, ElasticSearch, Docker, Kubernetes

What do we offer?

• 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
• 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• 🌍 A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
• 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
• 📺 Internal and external training, free access to online training platforms such as LinkedIn Learning.
• 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
• 🌅 We offer 10 paid days off for U.S. holidays throughout the year!
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
• 🛬Take the reins of your time off with our flexible PTO policy – because work-life balance should always be in your hands!
• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…)
• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• 🚗Free garage parking directly across from the office building.
• 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Peletons, free weights, etc.
• 💪🏽We offer a gym discount program to help you stay fit and healthy!
• 🧘🏻‍♂️Find your zen right at the heart of our Austin office with weekly onsite yoga sessions – because balance is key to our vibrant workplace culture!
• 💰401k employer matching program – because your future deserves a friendly boost!
• 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• 🐶We’ve got your furry friend covered with pet insurance discounts.
• 📄Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
• 🩺Get ready for hassle-free healthcare from the comfort of your couch – we offer free Telehealth services to keep you feeling your best!
• 💆🏻‍♀️Treat yourself to relaxation on the regular – enjoy a monthly discount at Massage Envy.
• 👕Get ready to rock our brand with style – we've got awesome company swag to offer!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏡BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
• 🚶🏽‍♀️Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
• 💲Health savings account employer contribution for HSA medical plan enrollees.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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