Site Reliability Engineer

As a Site Reliability Engineer (SRE) you will actively work to improve the performance and reliability of services as well as address root causes of incidents and reduce incident rates

You will deep dive into the services we support and own the problem and the corresponding solution, as well as automating away repetitive work.

You'll also respond to pings, pages, and alerts to investigate issues in our systems that you can really sink your teeth into.

The best person for this role is someone who has a collaborative spirit - in our world, it’s not about being a hero and having all the answers, it’s about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption.

The team needs someone who can ask questions, learn from others and turn chaos into order. You will serve in an on-call weekly rotation to make sure our products meet established SLAs.

This role would be a great fit for someone with creative and innovative problem solving skills with a willingness to take responsibility for the code you write all the way to production. You will develop and implement solutions that operate at scale - seeing your own technology efforts directly improve the reliability of our services. Our teams are empowered and expected to improve our products to truly deliver a reliable experience to customers. You will own development efforts in each and every sprint from planning to delivery to realise this goal and collaborate with different team members to review code.

One thing we promise: you’ll never be bored.

On your first day, you will have experience in:

• Writing code in Bash and Python

• Triaging and diagnosing user facing service outages

• Engage in capacity planning, demand forecasting, software performance analysis, and systems tuning.

• Experience configuring and managing enterprise monitoring solutions

• Understanding of Linux systems 

• Building, automating, and maintaining infrastructure in Amazon Web Services

• Maintaining a high standard of code quality

We'd be super excited if you have:

• Exposure to and maintenance of configuration management and orchestration tools such as Ansible and Puppet

• Experience with container management and microservices architectures such as Docker and Kubernetes

• Understanding of ITIL terminology for incident and problem management

• Management and troubleshooting of a continuous integration pipeline

• Experience breaking down complex projects

• Experience with Compliance requirements (SOC2, FedRamp, etc)

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $140,600 - $187,400

Zone B: $126,500 - $168,700

Zone C: $116,700 - $155,,600