Engineering Manager, GTM Systems

People & Team Leadership

• Lead, mentor, and grow a globally distributed team of full-stack software engineers, Salesforce developers, and integration specialists.

• Foster a culture of technical excellence, continuous learning, accountability, and operational hygiene.

• Manage sprint planning, capacity forecasting, and resource allocations across strategic foundation programs, new product introductions (NPIs), and operational support (BAU / Disturbed rotation).

2. Technical Architecture & Engineering Ownership

• Set the architectural vision and engineering standards across the Salesforce platform, custom full-stack applications, and backend microservices.

• Drive the stabilization and re-architecture of mission-critical data flows—specifically, Commerce Control Plane to Salesforce—ensuring high reliability and zero data loss/duplication.

• Champion modern full-stack development practices, automated testing frameworks, and robust CI/CD deployment pipelines (SFDX, Bitbucket Pipelines, AWS).

• Lead design reviews, API contract definitions, and architecture governance across 20+ interconnected enterprise systems.

3. GTM & Business Partnership

• Partner closely with Product Managers, Solution Architects, Technical Program Managers (TPMs), and Sales Operations leaders to translate complex revenue strategies into scalable technical solutions.

• Drive foundational initiatives supporting new pricing and business models (Usage-Based Pricing, Ramp Deals, Enterprise Licensing/ELAs, Quoting platforms, Partner Central).

• Maintain proactive observability and alert monitoring to mitigate ACV revenue leakage, entitlement sync issues, and operational bottlenecks.

What We’re Looking For (Qualifications)

Core Experience

• 12+ years of software engineering experience in enterprise B2B SaaS environments, with at least 4+ years of direct people management experience leading engineering teams of 15+ members.

• Proven track record of delivering enterprise-scale Quote-to-Cash, Lead-to-Opportunity, Deal Modeling/CPQ, Entitlements, and Renewals workflows.

Salesforce Expertise

• Deep architectural and hands-on knowledge of the Salesforce platform (Sales Cloud, Experience Cloud / Partner Communities).

• Mastery of Apex, Lightning Web Components (LWC), Platform Events, Flow automation, SOQL/SOSL, and governor limit optimization.

• Solid understanding of Salesforce security models, OWDs, permission set architectures, and multi-org/environment release management.

• Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) are strongly preferred.

Full-Stack & Backend Engineering Depth

• Strong technical background in modern backend and full-stack development using languages and frameworks such as Java (Spring Boot), Node.js, React/TypeScript, or Python.

• Extensive experience designing and building RESTful APIs, GraphQL endpoints, and event-driven architectures (Kafka, SQS/SNS, message queues, webhooks).

• Strong relational database design, data modeling, and query optimization skills (PostgreSQL, MySQL, SQL Server).

• Experience with cloud infrastructure and serverless services on AWS (Lambda, ECS, S3, API Gateway).

• Hands-on knowledge of enterprise integration platforms and middleware (Workato, or custom microservice pipelines).

Leadership & Mindset

• Architecture-First & Proactive Mindset: Ability to balance tactical operational fixes (HOT/incident mitigation) with long-term, scalable system simplifications.

• Exceptional Communication: Clear, executive-level communication skills to present technical trade-offs to business stakeholders and bridge gaps across global teams.

Nice to Have

• Experience with subscription management and billing platforms (e.g., Zuora, Oracle Fusion).

• Experience integrating with marketing automation tools (Marketo, Contentful, Outreach/Gainsight).

• Experience leveraging AI-assisted development tools and conversational/agentic automation platforms.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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