Principal Product Designer, DX

What you’ll do

• Set the end-to-end experience vision for DX, creating coherence across product surfaces and customer journeys while aligning with the broader Atlassian product ecosystem.

• Partner with the Head of Product and Head of Engineering to shape product strategy, roadmap priorities, and the backlog.

• Turn complex engineering data into coherent, persona- and jobs-to-be-done-based experiences through information architecture, interaction design, data visualization, and analytical workflows.

• Lead customer research and involve Product and Engineering so teams develop a shared understanding of customer needs.

• Lead high-impact work from customer discovery and problem framing through implementation, QA, and post-launch iteration.

• Use AI-native workflows and code to make design intent concrete through working prototypes, contribute directly to production, and iterate based on live usage.

• Shape how AI changes the DX product experience—including conversational and agentic workflows—and how our teams discover, design, build, and ship it.

• Define and track experience outcomes—including time to insight, task success, adoption, and satisfaction—and use them to guide iteration.

• Establish scalable patterns and frameworks that improve consistency across DX, partnering with Atlassian teams to align with the Atlassian Design System and address emerging product needs.

• Partner with leadership to set design priorities across DX and bring the right designers into high-impact work.

• Lead design syncs and critiques, provide hands-on feedback, and mentor designers across the team.

What we’re looking for

• 7+ years of product design experience, including ownership of complex, cross-functional initiatives.

• Deep experience designing data-rich B2B SaaS products, particularly reporting or analytics experiences that balance opinionated guidance with flexible self-service exploration.

• Exceptional interaction design, information architecture, visual design, data visualization, accessibility, and systems-thinking skills, with experience applying or extending design systems across complex products.

• The ability to simplify complex data and technical concepts without sacrificing analytical depth or trust.

• Strong product judgment and experience influencing strategy, roadmaps, and priorities—not only delivering design artifacts.

• Experience leading research and translating qualitative and quantitative evidence into product direction.

• Demonstrated use of AI throughout the design process—from research and prototyping through code and iteration—paired with strong judgment about where AI should change the customer experience and where it shouldn’t.

• The ability to move quickly, make pragmatic trade-offs, and maintain a high quality bar with lightweight process.

• Principal-level influence: creating clarity amid ambiguity, aligning senior partners, and guiding designers without reporting authority.

• Clear written and verbal communication across technical, product, customer-facing, and executive audiences.

• Additional experience with developer tools, conversational and agentic AI products, or hands-on front-end development is a plus.

Location

This role is US remote-friendly. Candidates based in the Salt Lake City metro area are preferred.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.