Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Senior Product Manager, Data & Analytics Products
We are seeking a Senior Product Manager to lead our Data View product within our Data & Ecosystem Platform subdivision. This position is in our Data & Analytics Product zone, which drives product development across a spectrum of customer-facing data and analytics tools that unlock insights and support the diverse needs of the athenahealth customer base.
The Team: The Data View team is responsible for a premium data product that provides athenahealth customers with direct access to their clinical, financial, quality, and patient encounter data. Data View supports a variety of athenahealth customers and partners looking to leverage robust, flexible analytics capabilities across their practice or health system. We are a mission-driven team of product, engineering, UX, operations, and analytics professionals passionate about removing data complexity and helping customers get to the insights they need to effectively run their practice and deliver quality patient care.
This role will be focused on driving enhanced customer value and growth of the Data View product. Key responsibilities include: understanding the market and customers, evolving the product vision and strategy, developing business cases, ensuring a product, or set of product features meets business requirements, and leading product feature delivery. This position will work daily within scrum teams to define and write user stories, prioritize product backlogs, and make trade-offs between scope and schedule. . In addition, this role will build relationships with customers to understand user needs and market opportunities to shape the product strategy. This position will also partner closely with other internal teams to drive overall product success, including operations and sales teams, as well as various business domain owners and analysts.
You have a passion for healthcare and a background in data products and/or analytics. You enjoy building relationships, working across functions and influencing both horizontally and vertically. You're keenly user-focused, finding ways to push forward towards solutions that deliver customer value while meeting deadlines. You possess the ability to prioritize and multi-task in a fast-paced environment and manage multiple projects and features simultaneously; you demonstrate sound judgement when determining whether to act independently or escalate.
This is a hybrid role based in Boston, MA.
Job Responsibilities
Serve as Product Owner for scrum teams covering assigned product area; drive ongoing backlog allocations and prioritization, in partnership with engineering and UX team members
Create multi-release product roadmaps and clearly communicate plans across the organization and to customers
Engage directly with customers, including senior leadership, to understand their data needs and challenges, translating insights into actionable product features and enhancements
Identify and track key performance indicators to measure the success of data products and drive continuous improvement.
Experience testing and validating products in the market
Partner with Product Management leaders to drive portfolio and product strategy
Engage with Sales, Customer Success, Operations, Marketing, Analytics, and other internal partner teams as needed to determine best ways to communicate product to customers
Understand product dependencies across teams, and negotiate trade-offs with appropriate stakeholders as needed
Contribute to the development of overall product management team by lending your knowledge and experience to teach others what you know
Typical Qualifications
Bachelor’s Degree or equivalent combination of education, training, and experience required
7+ years overall professional experience, inclusive of a minimum of 4-6 years of product management experience
Understanding of product management best practices, including agile development environments
Excellent verbal and written communication skills, especially with senior leaders and customers
Background in data and analytics products, including familiarity with data architecture, data modeling, and data warehousing / analytics
Experience with Snowflake a plus
Understanding of healthcare / health IT environments a plus
Demonstrated success at driving vision and prioritization of products in a dynamic environment using analytic and quantitative capabilities
Ability to explain your positioning to various people around the company in an effective way
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
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