Member of Technical Staff - MTS
Location: Bangalore - Whitefield India
Time Type: Full time
Job Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Role summary
Join the athenaIT engineering team to design, build, and support Sales Cloud solutions that enable internal sales and revenue operations. This is a hands‑on role focused on Apex, LWC, Flow automation, integrations, and operational support. AgentForce / Agent Workspace experience is a plus. You'll work closely with developers, architects and business stakeholders to deliver reliable, compliant solutions.
Key responsibilities
- Develop and maintain Salesforce features on Sales Cloud: Leads, Opportunities, Accounts, Contacts, Campaigns, and sales processes.
- Build Lightning Web Components (LWC) and Lightning record pages to improve seller productivity.
- Implement declarative automation via Flow and migrate legacy automations to modern Flow patterns.
- Write bulkified Apex, asynchronous processes (Queueable/Batch), and robust unit tests.
- Support integrations (REST/SOAP, Platform Events) and work with middleware teams for secure data exchange.
- Troubleshoot production incidents, perform root‑cause analysis, and implement long‑term fixes.
- Participate in code reviews, CI/CD pipelines (Salesforce DX / Git), and release deployments.
- Document designs, runbooks, and operational procedures; comply with internal change control and audit processes.
- Collaborate with internal stakeholders to translate requirements and iterate quickly.
Required qualifications & skills
- 1.5–4 years of hands‑on Salesforce development or equivalent professional experience.
- Solid Apex skills (synchronous and async patterns), SOQL, SOSL, and trigger design with bulkification.
- Working experience with Lightning Web Components (LWC) and client‑side JavaScript.
- Familiarity with Sales Cloud objects, lead conversion, opportunity lifecycle, and sales processes.
- Practical experience with Flow Builder (screen flows and record‑triggered flows).
- Basic integration knowledge (REST APIs, authentication/OAuth) and ability to collaborate with integration teams.
- Comfortable with Git and source‑driven development; basic CI/CD exposure (Salesforce DX).
- Strong problem solving, communication, and stakeholder collaboration skills.
- Bachelor’s degree in CS/Engineering or equivalent experience; active Trailhead badges or Platform Developer I is a plus.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
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