Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
athenahealth is a progressive, innovation-driven software product company dedicated to transforming healthcare through cutting-edge cloud solutions. We partner with healthcare organizations to improve clinical and financial outcomes by building modern technology on an open, connected ecosystem that drives meaningful insights for our customers and their patients. We take pride in our values-driven culture, offering a flexible work-life balance and fostering an environment of innovation. As a testament to our industry leadership and rapid growth, we were acquired by Bain Capital for $17B in 2021, and we continue to launch new strategic product initiatives to push the boundaries of healthcare technology.
We are headquartered in Boston, US, and our India offices are in Bangalore, Chennai, and Pune.
Position Summary: We are looking for a seasoned “Lead DevOps Platform Kubernetes Engineer – LMTS” to join our high-impact Cloud Infrastructure Engineering division in Chennai R&D. Our team ensures the continuous availability, scalability, and security of the technologies powering athenahealth’s critical medical office services. We manage thousands of servers, petabytes of storage, and handle massive volumes of web requests, supporting athenahealth’s mission of simplifying healthcare administration for doctors.
Who You Are:
- A passionate and experienced engineer with a proven track record of identifying and resolving reliability and scalability challenges in large-scale, containerized applications.
- A curious and collaborative team player who thrives in a fast-paced environment, eager to explore, learn, and improve processes—particularly around Kubernetes deployments and management.
- An efficiency enthusiast, skilled at automating solutions and continuously innovating container orchestration and management.
- A nimble learner, capable of grasping complex Kubernetes concepts and an excellent communicator who can advocate for best practices in Kubernetes operations.
The Cloud Infrastructure Engineering Team: Our team consists of passionate Platform Engineers and SREs dedicated to reliability, automation, and scalability. We leverage an agile framework to prioritize business needs and use both private and public cloud solutions based on data-driven decisions. We are relentless in automating repetitive tasks, freeing ourselves for impactful projects that propel the business forward. Our primary focus is leveraging Kubernetes for efficient and reliable deployment of containerized applications.
Primary Responsibilities:
Kubernetes Deployment & Automation
- Design, deploy, and manage highly available and scalable Kubernetes clusters on AWS EKS using Terraform and/or Crossplane.
- Implement Infrastructure-as-Code (IaC) best practices for managing EKS clusters and related infrastructure.
Kubernetes Operations & GitOps
- Configure and maintain Kubernetes deployments, services, ingresses, and other resources using YAML manifests or GitOps workflows.
- Implement GitOps practices with FluxCD for automated deployments and configuration management of containerized applications.
Reliability, Security & Scalability
- Proactively ensure the reliability, security, and scalability of AWS production systems, with a particular focus on Kubernetes clusters and containerized applications.
- Resolve complex problems across multiple platforms and application domains, using advanced system troubleshooting techniques.
Operational Support & Monitoring
- Provide primary operational support and engineering expertise for all cloud and enterprise deployments, with a focus on Kubernetes.
- Monitor system performance, identify downtime incidents, and diagnose underlying causes, particularly related to Kubernetes cluster and container health.
Cost Optimization
- Design and develop cost-effective Kubernetes solutions within allocated budgets, ensuring efficient resource utilization.
Secondary Responsibilities:
Collaboration & Process Improvement
- Work closely with developers, testers, and system administrators to ensure smooth deployments and operations of containerized applications.
- Champion the implementation of new processes, tools, and methodologies to enhance efficiency throughout the software development lifecycle (SDLC) and pipeline management.
Security Integration
- Integrate robust security measures into the development lifecycle, considering the specific security requirements of containerized applications.
Typical Qualifications:
- 10+ years of experience building, scaling, and supporting highly available systems and services.
- 5+ years of experience managing and operating Kubernetes clusters in production.
- Proven experience in building and managing AWS platforms, with a strong focus on Amazon EKS (Elastic Kubernetes Service).
- Deep knowledge of Kubernetes architecture, core concepts, best practices, and security considerations.
- Expertise in Infrastructure-as-Code (IaC) tools like Terraform and Crossplane.
- Familiarity with GitOps principles and experience with FluxCD (a plus).
- Proficiency in at least one scripting/programming language (Python, Go, Ruby, Shell).
- Experience in Site Reliability Engineering (SRE) and DevOps principles, including CI/CD and version control (Bitbucket, GitHub, etc.).
- Familiarity with telemetry, observability, and modern monitoring tools (Prometheus, Alertmanager, Grafana, etc.), particularly for Kubernetes monitoring.
- Strong expertise in system visibility to facilitate rapid detection and resolution of issues within Kubernetes clusters.
Key Behaviors & Abilities Required:
- A strong ability to learn and adapt in a fast-paced environment, especially as Kubernetes and container orchestration technologies evolve.
- Excellent teamwork skills, collaborating effectively across cross-functional teams including developers, testers, and system administrators.
- Strong prioritization and problem-solving skills, adept at troubleshooting complex Kubernetes-related issues.
- Ability to manage multiple projects simultaneously, ensuring projects stay on track with clear progress updates.
- Ability to handle unexpected challenges while effectively context-switching between tasks.
- Willingness to participate in rotational on-call duties to ensure continuous monitoring and support of Kubernetes clusters.
- A strong work ethic and commitment to continuous learning and improvement in Kubernetes and container orchestration technologies.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
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