VOC - VTC Technician - Senior (Government)
Location: Mclean, Virginia
Remote Type: Office Worker (NOT Remote)
Time Type: Full time
Job Description
This position requires office presence of a minimum of 5 days per week and is only located at customer's location.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.
AT&T has an opening for a VTC Technician to provide technical expertise to a team conducting 24x7 video operations center support.
Job Duties/Responsibilities:
- Perform remote and on-site troubleshooting of video teleconferencing and related video systems.
- Install, upgrade and repair video systems at various customer locations.
- Operate, install, maintain, and troubleshoot VTC systems such as Polycomm and Cisco.
- Design and implement VTC systems at customer locations.
Required Clearance:
TSSCI with poly (#tssci) (#polygraph)
Required Qualifications:
- Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 0 years of work history.
- Must be fully versed in the operations, installation, maintenance, and troubleshooting of VTC systems from manufactured such as Polycomm and Cisco.
- Highly skilled in installing, repairing, and troubleshooting VTC devices and systems
- Demonstrated ability to read and understand technical manuals and schematics
- Proficient in working with end-users remotely
- Familiar with Active Directory security and policies
Desired Qualifications:
- Polycom, Tandberg, Cisco VTC Gateways, AMX, CompTIA A+, Security+
Our VTC Technician's earn between $89,200 - $141,611. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40Time Type:
RegularLocation:
Mclean, VirginiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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