Sr Specialist Software Engineering (Quality COE - ServiceNow)

Job Description:

Quality Center of Excellence (QCOE) Engineer to play a vital role in ensuring the highest quality of our customer web applications.  You will be responsible to champion new technologies and processes that streamline the testing processes through innovations, use of best practices and optimum test automation tools for the Telecom industry.

A key aspect of this role involves conducting automated tests before product launches to ensure software runs error free and meets client needs. Our ideal candidate will need to possess a background in both software development and quality assurance, demonstrating a commitment to excellence and continuous improvement.

Responsibilities:

• Design, develop and execute Test automation scripts.
• Create detailed, comprehensive, and well-structured test plans and detailed test cases.
• Perform regression/progression testing when bugs are resolved.
• Stay up to date with new testing tools and test strategies.
• Track quality assurance metrics, like defect densities and operational efficiencies.
• Work to develop and apply automated testing processes for new and existing products to meet client needs.
• Provide technical expertise to decompose epics/features into testable and measurable user stories.

Skills/Qualifications:

• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven work experience in software quality assurance and development.
• Experience working in an Agile/Scrum development process.
• Software Platforms – Sales Force and ServiceNow. Certification in ServiceNow Administration and ServiceNow Certified ATF would be advantageous.
• Minimum 3+ years of Test Automation experiences as a test programmer with Hands-on experience with automated testing tools.
• Technology stack: AZURE, Java, JavaScript, Python, HTML/CSS PowerShell, GIT, Some Relational and non-REL DBs)
• Software Tools: Minimum 3+ experience in
  • Modern JavaScript frameworks (e.g., React),
  • Test automation development (e.g., Selenium, Cypress, ServiceNow ATF’s),
  • Cloud Platform experience (e.g., GitHub, Jenkins, etc.). REST APIs, JavaScript, and ServiceNow scripting.
  • Standard collaboration tools (JIRA, Code Repository Tools, GIT or SVN)
  • Testing Framework Script Based + JavaScript is an advantage. Valuable to have some experience with Python for Robotic Automation.
  • Automation frameworks, and platforms (e.g., Selenium, Robotic, Gen AI etc.)
  • Performance and/or security testing e.g., Jmeter
  • Cross Domain automation testing using Selenium/Robotic Frameworks.
• Test Management Processes and optimal testing tool capabilities: Minimum 6 to 8 Years experience
  • Test Automation – ServiceNow Automated Test Framework (ATF’s) scripts.
  • Test Data Management (ETL and Data Modeling)
  • Software Development Life Cycle with innovations relating to early pre-Production detection of defects in SDLC.
  • Scaled Agile Framework (SAFE); Best Practices Implementation. Experience working in an Agile/Scrum development process.
  • Knowledge of software QA solutions, tools and processes,  Test Framework Design and Test Strategies to Improve Operational efficiencies.
  • Experience in writing clear and comprehensive test plans and test cases.

Weekly Hours:

40

Time Type:

Regular

Location:

Bangalore, Karnataka, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.