Lead Technical Product Manager

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology eXperience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

 

About the Team

The Customer Domain team at AT&T is responsible for providing a seamless omnichannel experience to our customers during registration and profile management. This team also owns other data pipelines and data stores that manager key customer information that is leveraged by all AT&T systems.

 

About the Job

AT&T’s Customer & Identity Management team is looking for a Lead Technical Product Manager who is passionate and has analytical and multi-task abilities to thrive in a fast-paced environment. As a Lead Technical Product Manager, you will be responsible for charting and executing the course for AT&T’s customer and employee digital experience across our consumer distribution channels. You will lead the software product development life cycle from inception to production launch and postproduction support.  You must possess strong technical background to ensure you are designing modular & scalable web components, you must have experience leading large cross-organizational software development projects and have a well-rounded technical background in current web and micro-service technologies.

 

Responsibilities and Day-to-Day View

•    Responsible for the success of a product or group of products through development and execution of comprehensive marketing plan including new and emerging products, technologies and/or applications.

•    Provide leadership to IT product teams to drive technical development and provide visibility of product status to Executive Leaders

•    Conduct multi-year product planning to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy, and achieve product performance, revenue, market share/penetration, and profitability objectives.

•    Develops strategic product plans to bring data from disparate billing systems and develop microservices for easy access of the data.

•    Serve as a key liaison between Business and ATS teams (Product, UI, Development, QA. and Production Support) to facilitate technical product development.

•    Complete functional and technical analysis for new features and technical projects.

•    Write technical documentation: Architecture diagram & sequence diagrams.

•    Manage multiple projects simultaneously and perform a variety of tasks to help delivering more value to our customers.

•    Acts as team lead as needed to provide leadership to less experienced professionals.

 

Qualifications

Preferred Qualifications

•    Bachelor’s degree in Computer Science, Information Systems or related field. 

•    6+ years of experience in a platform or Technical Product Management role 

•    3+ years of experience in architecture and design of systems using Micro services architecture.

•    Solid technical background with understanding and/or experience in software development and web technologies

•    Expert knowledge and experience working with asynchronous message processing, stream processing and event driven computing.

•    Expert knowledge and experience developing REST clients and services.

•    Strong knowledge and experience being responsible for running applications in production.

•    Strong knowledge and experience using platform-as-a-service deployment environment.

•    Strong knowledge and experience with continuous integration and continuous delivery.

•    Strong knowledge and experience with both container and cloud VM application deployment models.

•    Experience working within agile/scrum/kanban development team.

•    Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders.

 

 

Technical Skills

Jira, Azure DevOps, Web Services, REST, Testing, Workflow Automation, Adobe Analytics, Snowflake, Kibana, Grafana

 

Our Lead Technical Product Manager earn between $128,400 - $215,900. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

 

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$128,400.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.