Lead System Engineering

Job Description:

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Job:

Responsible for the performance of all functions involved in the quality assurance and test execution for the Salesforce application. Use testing techniques to design, develop and analyze test plans and strategies. Write and execute test cases as well as troubleshoot defects for applications. Determine integrated testing solutions that include cross dependencies between organizations and programs. Develop data and environment strategies utilizing architectural skills and methodology to meet performance, usability, scalability, reliability and security needs. Establish clear Service Level Agreements (SLAs) for testing and delivery.

Responsibilities:

• Monitor SLA compliance in terms of application quality, maintainability, scalability and security.

• Work with development, product management, project management and leadership. Work on Information Systems Technology (IST), User Acceptance Testing (UAT) and E2E testing.

• Develop, implement and manage process to ensure that products meet required specifications for quality, function and reliability prior to delivery.

• Identify and set appropriate quality standards and parameter for products.

• Responsible for the Quality Assurance (QA) assignment and activities.

• Define priorities and scope breakdown to be delivered to Quality Engineer (QE).

• Apply risk-based techniques to ensure that QE provides an adequate level of confidence based on defined coverage criteria.

• Design test cases build feature traceability.

• Plan Sprint and Release with Test Architects and Testers.

• Manage risks and issue resolution and resources for program and adherence to SLAs.

• Collaborate with developers, business, and global stakeholders to drive QA agenda qualifications.

• Monitor test design and execution.

• Deliver regular reports that provide qualitative and quantitative descriptions of business performance.

• Utilize Salesforce development platform, Core Platform, Sales and Service, Marketing Cloud and Mule Soft. Assist in Test case reviews and approvals.

• Work on QA Test management and cover functional and nonfunctional testing.

• Use various programming languages to execute specific development methodology Manage Salesforce Testing and oversee Salesforce CRM UI and backend web-services Functional, Integration, End to End Testing, and Support UAT as Senior Software Engineer in the Agile team.

• Enable production support and automation of features that are suitable for test automation with Selenium and Postman.

• Govern and direct testing best practices, test methodologies, and test delivery for Salesforce systems.

• Identify, understand, document, and create functionality that aligns with product and capability definitions laid out by product managers.

• Plan, conduct, and monitor the test and inspect the salesforce products to ensure their quality.

• Develop integration testing strategies to test the data flow between Salesforce and different ERP Systems.

• Assist the QA team with quality and availability of the salesforce test environment.

• Ensure features and stories are met with acceptance criteria by developing an effective test strategy.

• Enhance QA methodology for test and defect management and tools supporting processes.

• Manage salesforce test estimation efforts and delegate duties for routine activities.

• Build vendor relationships to deliver salesforce services. Support Salesforce QA team in all stakeholder meetings.

• Oversee test execution process and project the of Salesforce products under development.

• Lead defect triage meetings, escalate, and see defects to closure within timelines.

• Maintain JIRA for defect management activities. Track customer-facing issues in an agile tracking tool.

• Escalate unresolved issues to respective teams and bring them to closure.

• Train in Salesforce testing, specialized knowledge in test estimation, test planning, and test automation.

• Utilize testing tools,  postman, SoapUI, and selenium. Work with software programming languages, SQL/SOQL, Java, JavaScript, XML and Oracle.

Our Lead System Engineering, earn between $143,800 - $215,800. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

#ConsumerTechnologyeXperience

Weekly Hours:

40

Time Type:

Regular

Location:

USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano Pkwy

Salary Range:

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.