Director of Digital Engineering

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
 

About the Team:

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. In 2025, the digital transformation will revolutionize the digital space and you can build a career that will propel your future. 

AT&T Digital Engineering & Customer Experience team is looking for a Director of Engineering who is passionate about building top notch Digital web experiences for millions of our customers and has analytical and multi-task abilities to thrive in a fast-paced environment. As a Director of Engineering, you will be responsible for the engineering strategy, planning, design and development of various initiatives for AT&T’s consumer facing digital channels. You will manage and lead the software product development life cycle from inception to production launch and post-production support.  

You must possess a strong technical background to ensure you are designing modular & scalable web components, you must have experience leading large cross-organizational software development projects and have a well-rounded technical background in current web and micro-service technologies.

Responsibilities:

• Drive innovation, adapt to emerging technologies, and implement industry best practices.
• Develop vision and roadmap, and execute with coherent strategy, including design, user requirements, market assessments and scalable delivery plan
• Engage customers, partners and internal stakeholders to determine technical considerations and strategic objectives
• Craft and communicate engineering strategy across the organization and influence senior executives to acquire the necessary resources.
• Drive efforts to architect, design, develop, and implement technology-enabled business and technical information solutions encompassing multiple specializations, platforms, and technologies
• Collaborate with PM, Engineering and operations peers to deliver strategic and tactical plans and objectives
• Provide technical design and architectural leadership to multiple teams and projects to help ensure applications are integrated and adhere to stated architectural and design principles and standards while having the opportunity to remain in a hands-on engineering role.
• Lead the craftsmanship, availability, resilience, scalability and performance of your solutions
• Enforce company policies in the areas of development methodology, architecture, security, change and configuration management and compliance
• Direct a team of one or more IT organizations which targets 8 or more IT employee direct reports typically with Associate Directors and a total org size of 50 or more.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 10+ years of experience in working in Engineering or Development roles.
• 10+ years of progressive experience in building high volume e-commerce applications.
• 10+ years of experience building web applications using Java, Spring Boot, Spring, Next JS, React JS and REST
• 10+ years of experience in architecture and design of high traffic customer facing applications
• 10+ years of retail and omni-channel experience
• 8+ years of experience with leading and managing teams.
• Experience using Observability tools like Splunk/ELK, Dynatrace, Grafana, Prometheus
• Prior experience with Digital transformations

Preferred Qualifications:

• Experience in thought leadership and creating high quality products
• Experience in leadership with the ability to work well across business units, building relationships to deliver on joint objectives and key results
• Experience in building multi-channel or multi-tenant aware e-commerce platforms
• Expert knowledge and experience working with asynchronous message processing, stream processing and event driven computing.
• Experience working within Agile/Scrum/Kanban development team
• Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders

Technical Skills: 
Java/Groovy, REST services, React JS, Next JS, TypeScript, Jest, NoSql technologies (Cassandra/MongoDb), Kafka/MQ/Rabbit, Redis, Splunk, Prometheus/Grafana, Git, Jira, Jenkins, Docker, Kubernetes, Maven, JMeter, ELK, Eclipse, Bitbucket, JIRA, Jenkins, git and Postman 

Our Director-Technology, earns between $191,400.00-$287,200.00 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:  

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

#ConsumerTechnologyeXperience

 AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.