Senior Analyst India - Chennai

Job Title: Senior Analyst

Career Level - C3

Introduction to role

Become part of our energetic Operations Data Office team, where you'll be instrumental in developing and implementing improved data management practices vital to our Ops 2025 and Ops 2030 strategic plans. In the role of Senior Analyst, you will be the business point of contact; with experience in delivering day-to-day technical support, providing detailed analysis, diagnosis and resolution on technical issues and improvement opportunities, in partnership with IT, across the Operations Data landscape. You will be involved in the evolution of automation of business processes leveraging sustainable AI capabilities, evaluating business processes, anticipating AI requirements, uncovering areas for improvement and sustaining day-to-day operational activities.

Accountabilities

• Proactively work with stakeholders to assess and define business needs and areas for improvement across the Operations Data Office data processes, systems & tooling landscape, including proposal of automation solutions.

• Own the development, management & enhancement of automation & AI solutions for NPI process & other data processes.

• Identify new opportunities to leverage AI, RPA on automation to improve data management capabilities.

• Be the primary partner to IT teams to drive technical activities needed, including issue resolution and converting business requirements into functional and technical requirements, ensuring the technical solution will deliver the agreed business benefits.

• Ensure systems & AI solutions are user-friendly, reliable, and scalable.

• Oversee the daily management of an activity’s detailed aspects and its scope to guarantee on-time completion.

• Be a subject matter expert on technical & AI solutions, advising on the latest trends & bringing best-in-class innovative solutions.

• Effectively identify stakeholders and build and maintain relationships according to individual stakeholder needs and levels of influence.

• Contribute to communication plans and change management for projects and stakeholders.

• Keep all activity-related documentation up-to-date, and report on activity progress.

• Lead on any testing approach requirements for the Operations Data Office.

• Ensure seamless training & handover to maintain operational efficacy.

Essential Skills/Experience

• Bachelor’s degree in computer science, Engineering, or a related field (master’s degree preferred)

• 5+ years of hands-on experience in developing and deploying AI-driven automation solutions, particularly within fast-paced, high-growth environments.

• Experience using business analysis tools/techniques to design and deliver business IT change

• Proven ability to gather user requirements and ensure that the solution aligns with the needs of stakeholders.

• Extensive experience with AI/ML frameworks like TensorFlow, Chatbot, ChatGPT, or similar, with a track record of applying these technologies to solve complex business challenges.

• Deep understanding of automation technologies, including robotic process automation (RPA), natural language processing (NLP), and machine learning algorithms.

• Proven technical experience in systems including SAP, MDG, Celonis, Winshuttle, Automation Anywhere, PowerBi

• Strong engagement, communication and facilitation skills, including presentation and influencing skills

• Experience of working in a global organisation

• Ability to effectively partner with, & manage delivery of, IT counterparts.

• Exposure to project management and / or Agile methodology.

• Exposure to developing and delivering solution training materials

• Candidates must be willing and manage to work hours aligned to different time zones such as US, Europe, and India time zones.

Desirable Skills/Experience

• Pharmaceutical business awareness/ Operations business domain knowledge

• Benefits Management and Realisation

• User Centred Design (User Experience, User Interface Design and Business Process Design)

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, you can feel a strong connection to the patient. It's what drives us every day. We are united behind one mission: finding the best solution to put our patients first. Play a critical role in making this happen by delivering our innovative medicines all the way until they reach our patients.

Ready to make a difference? Apply now!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.