Cloud Infrastructure Engineer (Familiar with OpenText)

Location: Singapore, Singapore, Singapore

Department: Managed Services

Workplace: on_site

Employment Type: contract

Description

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade. ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, governance and assurance services as well as managed processes. In a dynamic digital & cyber landscape where trust & collaboration is key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures. Selected candidate will be offered a direct 2 year contract employment.

As a member specializing in Document Management Systems (DMS), you will be a pivotal member of a high-impact GovTech project team. Collaborating closely with Project Managers, Cloud Architects, and Technical Consultants, you will design and deliver mission-critical ICT capabilities that empower public sector efficiency. This role involves rotational 24/7 standby support and planned after-office hours maintenance or patching activities; candidates should be comfortable with such optional requirements.

Responsibilities:

In this role, you will bridge the gap between technical infrastructure and business requirements, ensuring our document management solutions are robust, scalable, and user-centric. Your key responsibilities include:

• Administration: Manage enterprise-grade Document Management Systems to streamline organizational content and document lifecycles.
• Requirements Analysis: Lead stakeholder workshops and requirements-gathering sessions to translate complex business workflows into functional and design specifications.
• Quality Assurance: Define validation and acceptance criteria; rigorously review system integration testing and data conversion processes to ensure high-standard delivery.
• Technical Troubleshooting: Perform deep-dive root cause analysis and collaborate with developers to resolve complex technical issues, implementing preventive measures to optimize performance.

Requirements

We are looking for a proactive professional who balances technical depth with a strategic mindset.

Technical Qualifications:

• Education: Degree in Computer Science, Information Technology, Computer/Electronics Engineering, or a related field.
• Document Management Expertise: At least 3+ years of hands-on experience with OpenText Document Management Systems and/or Microsoft SharePoint.
• Web Standards: Strong understanding of general web functions, security principles, session management, and mobile-responsive design.
• Professional Competencies:
• Strategic Thinking: Ability to toggle between a broad strategic perspective and technical granular details.
• Communication & Influence: Excellent oral and written communication skills with the ability to pitch innovative ideas and influence senior stakeholders.
• Collaborative Mindset: A self-motivated team player who is resourceful and willing to take calculated risks to achieve stakeholders satisfaction.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at:  https://www.assurity.sg/ or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• An attractive yearly training budget and annual performance bonus!
• Contract Staff enjoys the same benefits as Permanent Employees.