Security & Trust Engineer

Location: Remote

Department: IT

About AssetWatch

AssetWatch is a remote-first industrial condition monitoring company that helps manufacturers and industrial operators predict equipment failure before it happens. Our IT & Security team supports a modern, cloud-first Microsoft environment and is responsible for protecting company and customer data, maintaining our SOC 2 compliance program, and giving customers confidence in how we secure their information.

Position Summary

The Security Engineer is a hands-on role responsible for the day-to-day operation of AssetWatch's security program. This person will be a primary technical point of contact establishing trust in customer-facing security conversations, own responses to customer security questionnaires and due diligence requests, and help drive our SOC 2 Type 2 program forward using tooling like Vanta. The role also supports broader security engineering work across endpoint protection, identity, vulnerability management, and vendor risk.

Key Responsibilities

Customer & Sales Support

• Join customer and prospect calls as the security subject matter expert, establishing trust in AssetWatch's security posture, architecture, and compliance program.
• Address AWS/Web/mobile platform etc
• Own end-to-end responses to customer security questionnaires SIG, CAIQ, custom formats) and RFP security sections.
• Maintain a library of pre-approved answers, evidence, and reference architecture diagrams to speed up questionnaire turnaround.
• Owner to support security-related contract reviews and due diligence requests working with Legal, Sales, and Customer Success.
• Triage and provide an initial response to customer security questionnaires, RFP security sections, and due diligence requests within two business days, coordinating escalations when additional technical or legal review is required.
• Ensure compliance for Customer contractual obligations

Compliance & Risk (SOC 2 / Vanta)

• Serve as a day-to-day control owner within Trust Center Vanta, keeping evidence current and remediating failing checks.
• Support the annual SOC 2 Type 2 audit cycle, including auditor requests, evidence collection, and readiness reviews.
• Help extend the compliance program to additional trust service categories (e.g., Availability, Confidentiality) as AssetWatch's program matures.
• Maintain and update security policies, procedures, and control documentation.
• Run and document AssetWatch's vendor security review process SEC040) for new and existing vendors.
• Participate in Risk Assessment and Vendor Reviews across the org

Security Engineering & Operations

• Administer and tune CrowdStrike Falcon EDR, including alert triage and response.
• Support identity and access security across Entra ID, including Conditional Access, MFA, and Platform SSO.
• Work with the IT team on Intune-managed security baselines and compliance policies across Windows and macOS.
• Own vulnerability management: scanning, prioritization, tracking remediation to closure, and reporting on trends.
• Support security incident response, including investigation, containment, and post-incident documentation.
• Monitor for and respond to threats such as domain impersonation, phishing, and credential exposure.
• Administer AssetWatch's security awareness training program (e.g., KnowBe4, including campaign setup and reporting.

Collaboration & Documentation

• Partner closely with the Director of IT on initiatives and tooling.
• Document processes and runbooks in Notion so security operations are repeatable and auditable.
• Track security work in Jira and contribute to sprint or project planning as needed.
• Communicate clearly with non-technical stakeholders, translating security concepts into plain language.

Required Qualifications

• 3+ years of experience in a security engineering, security analyst, GRC, or IT security role.
• Direct experience responding to customer security questionnaires and supporting customer security calls.
• Hands-on experience with SOC 2; experience with Vanta or a similar GRC/trust platform Drata, Secureframe, etc.).
• Working knowledge of endpoint protection/EDR tools CrowdStrike or similar).
• Familiarity with identity and access management concepts SSO, MFA, Conditional Access) in a Microsoft/Entra ID environment.
• Comfortable working independently in a remote, fast-moving environment and managing multiple priorities.
• Strong written and verbal communication skills; able to explain security topics to both technical and non-technical audiences.

Preferred Qualifications

• Experience with Microsoft 365, Intune, and MDM security baselines.
• Experience with vulnerability management tooling and vendor risk management processes.
• Relevant certification such as Security+, CySA , CISSP, or a Vanta/Drata compliance certification.
• Experience with EU compliance programs GDPR, ISO 27001
• Experience supporting a SaaS or industrial IoT company through a customer facing security review process.
• Familiarity with Jira, Slack, and Notion in a security operations context.

What Success Looks Like

• Customer security questionnaires are turned around quickly and accurately, with minimal escalation to leadership.
• Vanta stays green: controls are owned, evidence is current, and audit prep is proactive rather than reactive.
• Vendor reviews are completed on a predictable cadence with clear, well documented findings.
• The security program is well documented, so knowledge doesn't live in one person's head.

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