Quality Project Lead

Quality Project Leader in Customer Supply Chain Management

Introduction to the job

Lead high-end quality projects on a global scale in de the field of Customer Supply Chain Management. As expert in Project Lead for our Quality department you can make the difference for our customers worldwide. A challenging opportunity for a professional project leader with a driven mindset. If you are a quality conscious, hard-working individual who enjoys working in an international setting, this position may fit you!

Role and responsibilities

Fast market introduction of ASML’s newest technologies requires logistic quality assurance on all levels in the supply chain. Dead on Arrival (DoA) of spare parts and service tools is the most undesired form of non-quality in the supply chain. As DoA’s can result in unacceptable downtime of the machines at our customers sites. Our supply chain processes are executed in up to 55 (outsourced) warehouses in Asia, US and Europe. Therefore, international teamwork is a significant part of your job. As project leader you will drive projects to initiate, standardize, and deploy quality processes with DoA prevention and increased customer satisfaction as an end goal.

As project Leader in the Quality Team in Customer Supply Chain Management, you will collaborate with highly experienced colleagues from various departments and region to develop & roll-out new and warehouse processes worldwide, that will enable our 3PLs to use their Warehouse Management Systems. You will be responsible for developing new quality related processes such as quality inspections in the regions, regional tool repair solutions, supply chain readiness for new ASML businesses, and material return processes from customer factory.

As Project Lead, you will:

• Apply PM Bok / PMI project means and methods to lead projects

• Link to Safe/Agile approach for part of your deliverables

• Lead global project teams with multi discipline expertise that are in multiple regions (US, ASIA, EU)

• Coach and train colleague project leaders

• Identify and mitigate unforeseen issues

• Strong management of stakeholder and initiate & lead escalations

• Pro-active progress reporting to relevant stakeholders

• Flag the need for and drive structural solutions

• Handover project deliverable to operations

Given ASML’s global presence, many sites subject to roll-out are located in Europe, Asia, and USA.

Some flexibility in working hours will be required (and provided) to support the local teams.

Education and experience

To help us tackle the challenges we face, you will need experience in working quality projects in Supply Chain/Logistics. As Project Lead you will also bring to the table;

• Master’s degree in supply chain management or equivalent

• At least 8 years of experience in a relevant field

• Track record in managing and rolling out projects

• Experience with reporting, analyzing and preventing quality issues

• Experience with logistics/SC processes

• Solid skills in stakeholder management

• SAP experience: preferred

• MS office skilled

Skills

• Quick learner and highly motivated team player

• Driven for results and able to meet deadlines under time pressure

• Excellent communication and stakeholder management skills

• Pro-active, pragmatic and a strong drive for results

• Flexible and able to work in changing environment

• Professional communication in English

Context of the position

Customer Support / Customer Supply Chain Management is an industry-leading supply-chain management organization in ASML, responsible for ensuring material availability at the right time, cost and quality to ASML’s factories and to customers. We accelerate the supply chain and deliver creative solutions, based on our DNA of customer focus, concurrent engineering, virtual integration and our ability to thrive in a volatile market where customer requirements can change at any time. Our highly qualified and motivated professionals manage an extensive supplier base and proactively identify and resolve potential issues before they materialize. We work closely together with our technical departments and with our customers to ensure quality and availability to an industry where every issue can have major impact.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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