Lead Engineering Technician, Field Service
Location: US > Arizona > Chandler
Department: SU1.BU3.Sales & Service Intel
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**
Job’s mission
As a Lead Engineering Technician at ASM, you’ll take on a senior technical role supporting the reliability, safety, and performance of our advanced semiconductor equipment. You’ll combine expert‑level diagnostics with hands‑on technical leadership, guiding technicians, partnering with engineering and EHS teams, and helping customers achieve stable, high‑yield manufacturing. Your work will directly influence product improvements, customer success, and the next generation of ASM technology.
What you will be working on
- Achieve and maintain Level 3 certification through ASM’s Global Training Center
- Own two ASM toolsets across all configurations, serving as the senior technical expert
- Lead highly complex, cross‑platform troubleshooting by applying deep knowledge of integrated systems, tool architecture, and process interactions
- Drive systematic failure‑mode analysis to uncover limitations, sensitivities, and reliability risks
- Provide field‑driven insights that shape product roadmaps, CKM enablement, and design improvements
- Partner with Account Teams, engineering, R&D, EHS, and customer stakeholders to address technical, safety, and operational needs
- Serve as a peer mentor for junior technicians, supporting skill development and knowledge transfer
- Lead development and enforcement of cleanroom safety strategies across toolsets and facilities, in partnership with EHS and Field Service Engineers
- Evaluate systemic safety risks and influence safe‑by‑design improvements in future tool generations
- Apply process‑flow knowledge to advise engineering and customer teams on process‑equipment interactions
- Lead system‑level diagnostics across electrical, mechanical, software, and process subsystems using advanced tools and data analytics
- Conduct root‑cause analysis, implement long‑term corrective actions, and optimize service processes
- Act as the primary technical contact on shift, scheduling service windows, communicating status, and escalating issues with clear, data‑driven updates
- Analyze equipment and performance data to identify trends, anticipate failures, and drive proactive maintenance strategies
What we are looking for
- Technical school degree (2‑year program) OR Bachelor’s degree with 3+ years of experience, OR 10+ years of semiconductor or capital‑equipment technician experience
- Ability to achieve ASM Level 3 certification
- Experience troubleshooting electrical, mechanical, software, and process subsystems
- Strong understanding of cleanroom protocols and equipment‑process interactions
- Skilled in using diagnostic tools and interpreting technical data
- Ability to manage escalations and communicate technical updates clearly
- Experience collaborating with EHS, engineering, R&D, and customer teams
- Experience mentoring or coaching technicians
What sets you apart
- Experience supporting multiple ASM toolsets or similar capital‑equipment platforms
- Background in failure‑mode analysis, reliability evaluation, or risk assessment
- Hands‑on experience influencing product improvements or design changes
- Experience applying statistical methods, data analytics, or predictive‑maintenance strategies
- Leadership experience in cleanroom safety or incident response
- Collaboration experience with cross‑functional engineering and customer technical teams
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
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