Staff Software Engineer, Loyalty Tech

Location: Singapore, Ho Chi Minh, Vietnam

Department: Engineering

Location Type: HYBRID

Employment Type: FULL_TIME

• Easier to launch new digital channels, payment rails, or banking rewards products.
• Faster experimentation via event-driven, decoupled systems.
• Improved developer velocity and reduced deployment risks.

• Lead the design and implementation of complex, scalable workflows that spans across teams.
• Provide guidance on architectural decisions and ensure technical standards are met across projects.
• Mentor engineers across the junior - senior spectrum; help them grow in their technical skills, problem-solving, and career development

• Technical Leadership
  • Lead the design and implementation of complex, scalable systems that spans across teams.
  • Provide guidance on architectural decisions and ensure technical standards are met across projects.
  • Become an expert of the technical system within the team’s domain, and an excellent source of knowledge to others.
  • Mentor engineers across the junior - senior spectrum; help them grow in their technical skills, problem-solving, and career development
  • Demonstrate a high level of engineering standards for others.

• Collaboration
  • Encourage and participate in collaborations with teammates and cross-functional partners to keep the pieces moving.
  • Communicate the team’s project updates and blockers clearly and proactively.
  • Articulate technical concepts to a non-technical audience
  • Actively contribute towards the team’s roadmap

• Problem Solving
  • Troubleshoot, diagnose, and resolve incidents and operational issues with appropriate urgency. Guides the team to do the same
  • Analyse and resolve day-to-day technical obstacles for the team.

• Technical Quality:
  • Write clean, maintainable, and efficient code.
  • Participate in code reviews to ensure high standards of software quality including system reliability, compliance and security.
  • Defines non-functional requirements and supports others in delivering them
  • Maintain thorough documentation for the systems you build and contribute to team knowledge sharing.

• Innovation & Improvement:
  • Continuously improve processes, tools, and practices to enhance team productivity and product quality.
  • Contribute to processes outside of team’s sphere, such as hiring.

• Strong technical background, prior experience in leading the delivery of large-scale, high-throughput distributed systems on the Cloud. Strong foundation in systems architecture, with a good understanding of infrastructure, networking, and databases. Skilled at optimizing these components while integrating reliability and performance considerations throughout the software development lifecycle.
• Great collaborator who is comfortable working across and influencing a variety of teams beyond engineering, including product, design, business, operations, customer service, and external stakeholders.
• Fluency in ruby is good to have, though candidates who demonstrate willingness and ability to quickly scale up on Ruby are welcome to apply.
• Experienced in leveraging technical roadmaps/RFCs to communicate technical strategy and resolve architectural problems and executing it fully.
• Preference on simple solutions and designs over complex ones, have a good intuition for what will last and scale, and can be a role model others look to for their own solutions and designs.
• 8+ years of experience in software engineering, with a strong focus on system design and development.
• Have experience mentoring and/or leading a group of engineers, guiding and coaching them for high performance.
• A strong alignment with Ascenda's core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity.