Senior Site Reliability Engineer
Location: United States
Department: DevOps
About Artisight
Artisight transforms hospital operations with its Smart Hospital Platform, helping health systems reduce costs, improve efficiency, and enhance patient care. Guided by deep clinical expertise and powered by NVIDIA GPUs, Artisight’s voice-activated sensors and computer vision technology enable real-time observation, virtual nursing, and automated documentation directly in the EHR. The platform integrates seamlessly with existing workflows to reduce staff burden, accelerate patient throughput, and improve safety. More than 400 hospitals across 30 health systems trust Artisight to deliver measurable results, including cutting patient falls by over 50%, reducing nurse turnover, and saving millions annually.
About the Role
We are seeking a Senior Site Reliability Engineer to architect the backbone of healthcare technology that directly impacts patient care. You'll be the guardian of our systems' reliability while pushing the boundaries of what's possible in healthcare infrastructure. This isn't just about keeping lights on, it's about building resilient, self-healing systems that scale with our mission to transform healthcare delivery. This role is responsible for creating the SRE team at Artisight.
This role is remote, reporting to Staff Cloud Engineer, and requires U.S. work authorization.
This position will also have an On-call requirement.
What You'll Do
- Serve as the go-to expert for complex L2 support issues, diving deep into our stack to not just fix problems but eliminate their root causes forever
- Engineer automation solutions that turn repetitive operational tasks into seamless, intelligent workflows, because manual work should be the exception, not the rule
- Design and implement next-generation observability platforms that provide crystal-clear insights into system health before problems become incidents
- Partner with development teams to bake scalability, reliability, and security directly into new features and architectural decisions from day one
- Lead incident response with surgical precision, conducting thorough post-mortems that transform failures into learning opportunities
- Mentor emerging talent across engineering teams, spreading the SRE mindset and elevating our collective technical capabilities
- Hunt down performance bottlenecks across our infrastructure and applications, optimizing for speed and efficiency at scale
What You Have
- Expert-level Python (scripting, automation, tooling)
- Linux proficiency (Ubuntu preferred); system admin, networking, troubleshooting
- Docker (containerization)
- Kubernetes: deployment, management, and troubleshooting of clusters and applications
- CI/CD pipelines: able to own and improve delivery workflows
- Cloud platform experience (e.g. AWS, GCP, Azure) with AWS preferred.
- Infrastructure as code (Terraform, Ansible, or similar): able to write and maintain IaC
- Networking fundamentals (TCP/IP, DNS, Load Balancing, Firewalls): sufficient to diagnose and resolve production issues independently
- Monitoring and alerting tools (Prometheus, Grafana, ELK, Datadog, New Relic): able to design and implement coverage
Why You'll Enjoy This Role
- Impact: This is a Senior-level IC role at a growing company. What you build directly affects hospital operations and patient care delivery, your code literally helps save lives.
- Growth: You'll expand your expertise across cutting-edge healthcare technologies while shaping the reliability standards for an industry ripe for transformation. Every challenge becomes a stepping stone to mastery.
- Team: Collaborate with our Cloud Engineer, Edge Team, Sentinel Team, Apps Team, and Data Engineering groups, a collective of innovators who think differently about solving healthcare's toughest technical problems.
#LI-Remote
Equal Opportunity Employer
Artisight is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
California Consumer Privacy Act (CCPA)
For information about how we collect and use personal data relating to California residents, please review our Candidate Privacy Notice.
Careers at Artisight
To learn more about our culture and the total rewards we offer, visit our Careers page.
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