Forward Deployed Engineer
Location: Remote
Department: Software Engineering
Arkestro's Predictive Procurement Platform applies AI, game theory, and behavioral science to enterprise negotiations. It moves teams away from reactive supplier bidding toward data-driven offers that reduce friction and help both buyers and suppliers reach better outcomes faster.
Arkestro helps procurement teams influence more enterprise spend and uncover savings that traditional sourcing approaches often leave behind by applying predictive intelligence to how sourcing events are designed and executed.
We’re a hyper-growth company looking for people who take ownership and are comfortable working through complexity. This is a tremendous opportunity if you want to do meaningful work and help shape how large enterprises run procurement… Arkestro is a place where you can have a big impact. See Arkestro in action at arkestro.com.
About This Role
We're looking for a backend engineer with customer-facing experience to pioneer our Forward Deployed Engineering function. You'll build integrations between our Rails application and Fortune 500 procurement systems, while also contributing to core product development when not engaged with customers. This person will own end-to-end technical implementations, architect custom integrations, and transform how the world's largest enterprises approach procurement through Arkestro's predictive technology.
This is a founding role in a new function at Arkestro. You'll define how we scale technical deployments to 50+ Fortune 500 customers, build the playbooks future FDEs will use, directly influence product strategy based on what you see in the field, and establish yourself as the technical partner for enterprise procurement transformation.
Responsibilities
- Own customer deployments end-to-end: Lead technical implementations from architecture design through production, serving as technical advisor and managing cross-functional teams to deliver on time
- Build integrations at scale: Design and implement robust integrations between enterprise ERP systems and Arkestro's platform, handling complex procurement workflows and business logic
- Deliver customer-specific features: Rapidly prototype and ship functionality that addresses unique enterprise requirements while building reusable patterns
- Pioneer our deployment methodology: Create the playbooks, tools, and frameworks that will scale our technical deployments from 5 to 50+ Fortune 500 customers
- Drive technical relationships: Serve as the primary technical point of contact, translating between business and technical stakeholders
Technologies and tools we use:
- Backend Systems: Ruby on Rails, PostgreSQL, Redis
- Data Platform: Snowflake, dbt, Prefect, Python
- Frontend: React, TypeScript
- Cloud & DevOps: AWS, Kubernetes, Docker
- Monitoring & Operations: GitHub, DataDog, Jira, Confluence, Sentry, PagerDuty, Slack
Preferred Qualifications
- 5+ years in customer-facing technical roles (consulting, solutions engineering, or technical architecture)
- 3+ years integrating enterprise systems via APIs, REST, SOAP, and other protocols
- 5+ years building production backend services with Ruby on Rails
- Strong understanding of SQL databases and ORMs (especially ActiveRecord)
- Experience with enterprise ERP/procurement systems (SAP Ariba, Coupa, Jaggaer, GEP, etc.)
- Excellent communication skills - able to translate between technical and business stakeholders
- Track record of successful customer implementations
- Comfort with ambiguity and rapidly changing requirements
- Strong project management skills with ability to juggle multiple customer implementations
- Willing to travel 25-35% during peak implementation periods
Bonus Qualifications
- Experience building production data pipelines and ETL/ELT workflows
- Experience with Python for scripting and automation
- Experience with procurement or supply chain domains
- Cloud platform experience (AWS preferred) including serverless architectures
- Experience with Kubernetes and container orchestration
- Knowledge of dimensional modeling and data warehouse design patterns
Arkestro is committed to providing our employees with a benefits package designed to give you the flexibility you need to ensure a healthy life/work balance. Arkestro offers our employees great benefits and perks, including, but not limited to:
- Competitive salary and startup equity
- Medical, Dental, Vision insurance premiums covered up to 100% (employee only)
- 401K discretionary matching
- Unlimited PTO
- A remote-first team with regular opportunities to get together in person for team building, design sprints, and customer visits
- Annual budget of $1,000 for learning and professional development
- Diverse, inclusive, highly collaborative, and vibrant culture
Please note this job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Arkestro reserves the right to change duties, responsibilities and activities at any time with or without notice.
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