Hardware Support Engineer

Location: Santa Clara, CA, us

Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We  believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You’ll Work With
Working closely with cross-functional teams including software, product management, and manufacturing, our engineers innovate on system architectures, high-speed PCB designs, and signal integrity to deliver state-of-the-art products that drive network performance and reliability.

What You’ll Do

• Manage and organize incoming systems from manufacturing, including check-in, labeling, inventory tracking, distributing the units 
• Check hardware units in and out to engineering teams while maintaining accurate documentation and asset records. 
• Support system-level debugging activities in a hardware lab environment. 
• Assist engineering teams with hardware setup, configuration, and testing systems. 
• Troubleshoot and repair mechanical, electrical, and functional testing of systems. 
• Coordinate shipments, returns, and storage of hardware units with external logistics partners. 
• Ensure all systems are ready and aligned with distribution schedule to engineering. 

Qualifications

Qualifications

Associate (2-year) college degree or a minimum of 5 years of experience as a Hardware Support position or in a comparable hardware role. 

• Demonstrate ability to debug, test systems and in a hands-on data base tracking 
• Experience troubleshooting and repairing mechanical, electrical, and utility systems 
• Knowledge of networking and electronics. 
• Proven experience supporting engineering teams with equipment setup, configuration, and FVT testing. 
• Experience collaborating with teams and cross functional with Engineering groups. 
• Strong organizational skills with attention to details.

Compensation Information:

The new hire base pay for this role has a salary range of $80,000 to $120,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.

#LI-FI1

Additional Information

Arista Networks is an equal opportunity employer.  Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law.  All your information will be kept confidential according to EEO guidelines.