Cloud Delivery Manager (m/f)

Location: Luxembourg, Luxembourg District, lu

Company Description

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.

Arηs Group was acquired by Accenture in July 2024.

Job Description

ARHS Group, part of Accenture and a key player in cloud innovation, is expanding its Cloud Centre of Excellence. To support this growth, we’re looking for a Cloud Delivery Manager (m/f) who will take charge of cloud project execution, ensure seamless service delivery, and act as the primary contact between clients and technical teams. If you're passionate about cloud technologies, customer satisfaction, and delivering value-driven results—this could be your next step.

THE WORK:

• Lead and coordinate the successful delivery of cloud-based projects and services.
• Serve as the main point of contact for the customer throughout project/service execution.
• Guide clients in adopting cloud solutions aligned with industry best practices.
• Apply Agile methodologies to organize, plan, and monitor project activities using collaborative tools.
• Collaborate with internal technical teams to define project roadmaps and provide time/cost estimates.
• Monitor project performance, including budget tracking, issue resolution, and risk management.
• Respond to client requests efficiently and ensure follow-through to resolution within agreed KPIs.
• Support the creation and review of solution documentation, including operational procedures.

Our roles require in-person time to encourage collaboration, learning, and relationship-building with clients, colleagues, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

HERE’S WHAT YOU’LL NEED:

• Proven experience in leading or coordinating IT/cloud projects or services.
• Strong client-facing skills and a solution-oriented mindset.
• Excellent organizational and communication abilities.
• Interest in public cloud technologies and cloud transformation projects.
• Familiarity with Agile practices and project delivery tools.
• Fluency in English (spoken and written)

BONUS POINTS IF YOU HAVE:

• Certifications such as Prince2, PMP, Scrum, or ITIL.
• Cloud certifications: AWS or Microsoft Azure.
• A technical background or the ability to bridge the gap between business and tech teams.
• French language.