Salesforce Technical Architect

Location: Virginia

Department: Proposal Operations

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking a Salesforce Technical Architect to join our team.  

This is a remote position, with occasional on-site work in Ashburn, VA as required by CBP.

Position Description:

Ardent is seeking a Salesforce Technical Architect with a minimum of six (6) years of experience, with at least four (4) years supporting complex Salesforce projects and programs, preferably on technical solutions development projects and Salesforce programs.

Responsibilities and Duties:

• Provide solution architectural support for daily tasks, business needs, platform strategy, development teams, and application teams supporting CBP’s Salesforce environment.
• Provide guidance for the maturation of Salesforce and guide new application teams on best practices for development and configuration.
• Review Technical Design Documents (TDDs)and provide technical direction prior to deployment to ensure successful releases.
• Support release management activities, including design, source control, packaging, and deployment of Salesforce applications across multiple environments.
• Design and maintain efficient and scalable data models within Salesforce.
• Apply and govern the Salesforce security model, including data access controls and permissions.
• Design and support integration patterns and middleware to connect Salesforce with other CBP systems.
• Support cross-functional teams working within CBP’s Salesforce Government Cloud environment.
• Provide technical guidance to application teams and Operations & Maintenance teams during design, release, and deployment activities.
• Troubleshoot Salesforce issues and bugs at the enterprise level within the CBP ecosystem.
• Train and support newly assigned development team members working on Salesforce programs.

Requirements: 

• Active CBP BI clearance is required.
• Deep understanding of Salesforce security model, including data access controls and permissions.
• Experience with full lifecycle Agile program management in Salesforce
• Experience delivering solutions to production and/or migrating legacy applications to new modern platforms including Salesforce.
• Experience supporting cross-functional teams in a highly collaborative work environment.
• Ability to design efficient and scalable data models within Salesforce.
• Proficiency in integration patterns and middleware to connect Salesforce with other systems.
• Experience effectively communicating with senior levels of a customer organization.
• Strong analytical and problem-solving skills to address challenges and design effective solutions.
• Familiarity with release management, source control, and deployment technologies for efficient software delivery.
• A Salesforce Certified Technical Architect certification from a recognized credentialing agency is preferred.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.