Geospatial Solutions Engineer

Location: Washington, D.C. Metro

Department: Delivery Operations

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employees. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. We provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues, and our communities sets us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking a Geospatial Solutions Engineer to join our team.  

This is a full-time, on-site position in one of the following locations: Norfolk or Richmond, Virginia; Washington, D.C.; Baltimore, Maryland; Tampa, Jacksonville, or Miami, Florida; Mobile or Birmingham, Alabama; St. Louis, Missouri; Springfield, Illinois; Atlanta, Georgia; Charlotte, North Carolina; or Columbia, South Carolina.

Position Description:

Ardent is looking for a highly motivated Geospatial Solutions Engineer who will work closely with our lead GIS solutions engineer and systems integration team. We are looking for individuals who are excited to work in a fast-paced environment, enjoy engaging with technical teams and stakeholders in transforming projects into reality, and directly implement solutions to organizational challenges.

This role will provide system management support for an ArcGIS Enterprise that entails troubleshooting Esri application deployment and implementing IT solutions to provide stability to the systems. In addition, design and develop tools and applications that leverage the ArcGIS REST and Python API allowing automation of a variety of GIS tasks such as automating map production, publishing web services, updating data sources across different databases, web map generation, and more. This individual will support critical automation tasks to help manage deployments, metrics, user access, and other tasks. Working within an Agile-based process, the person in this role will be responsible for developing data-driven solutions for incident operations and national security events using products such as Esri Dashboard, Web App Builder (WAB), Survey 123, Field Maps, and Story Maps. 

We are committed to the success of our customers and providing support to defend the United States of America.  Joining our highly collaborative and vibrant team, you will leverage your problem-solving skills and creativity in supporting multiple project teams within the Department of Justice.  

Responsibilities:

• Client Support and Troubleshooting: Troubleshoot client issues related to ESRI ArcGIS Enterprise application deployment and system architecture 
• Cloud-Based Solutions: Envision, design, and deploy ArcGIS cloud-based web applications and data management strategies for large-scale deployment and management in the Homeland Security community  
• Customer Interaction and Needs Assessment: Become a technical expert in ArcGIS. Speak confidently with customers about ESRI technology and anticipate customer needs  
• Complex Problem Solving: Solve complex problems with IT infrastructure, application design, development, and user experiences. Quickly convert customer ideas to minimum-viable-products using the entire ArcGIS suite of tools 
• Tool and Application Development: In-depth experience leveraging ArcGIS Dashboard, Insights, S123, Field Maps, ExB, and WAB. Write technical design specifications and support documentation  
• Innovation and Technology Adoption: Suggests new technologies and approaches, often demonstrating and championing their use. Estimate the duration and level of effort of development tasks through collaboration with SME and leads  
• Adaptability: Adaptability in the face of demand change, setbacks, and transitions 

Requirements: 

• Bachelor's Degree in Geography, Geographic Information Systems (GIS), Computer Science, Earth Sciences, Engineering, IT-focused discipline, or equivalent work experience
• 2+ years of geospatial solution engineering experience 
• Active Top Secret Security Clearance 
• Programming experience with Python and Javascript
• Ability to troubleshoot client issues related to Esri ArcGIS Enterprise application deployment and system architecture
• Understanding of ArcGIS from an IT context (hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience administrating an ArcGIS Enterprise 
• Working knowledge of modern web technology including web servers, web browsers, HTTP methods, and tools such as browser developer tools
• Must have a strong understanding of geodatabases and underlying DBMS technology

Recommended Qualifications:

• One or more industry-standard IT certificates (Esri, CompTIA, Microsoft, Amazon)
• Experience providing technical support for a distributed and disconnected ArcGIS Enterprise environment 
• Familiarity with Agile and Scrum methods  
• Familiarity with database and web server maintenance 

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.