Senior Software Developer - Hardware

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.
 
Our mission is simple: End Cyber Risk. We’re looking for a Senior Developer to be part of making this/that happen.

About the Role

You’ll be working as a Senior Developer on our Hardware Platform Team, responsible for delivering software designed for operation on hardware appliances and to support their operation to solve real-world security problems that our customers face.

As a Senior Developer, you will play a critical role in ensuring that our network appliance products. This position will involve close collaboration with our product, manufacturing and appliance software teams to assess third party hardware options and develop software for that hardware to create new performant devices that enable our network appliance software packages to keep our customers secure and informed.

Some of your day-to-day responsibilities will involve:

• Collaborating with cross-functional teams and suppliers to align design proposals with product requirements of various network applications and market segments.

• Developing and implementing on your designs for new Network Appliance Devices with responsibility and autonomy.

• Assessing complex issues creatively, using analytical and problem-solving techniques to identify root causes and propose solutions.

• Exercising judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results.

• Maintaining software tooling that supports appliance development, manufacturing, device provisioning and deployment into physical customer environments.

• Investigating encountered edge case issues in the field to iterate and improve overall product quality.

• Being a trusted point of contact for our customer support organisation to answer in-depth technical questions to resolve edge cases encountered in the field to ensure customer satisfaction.

About You

You are an experienced software developer with a strong background in network hardware and/or network software development experience. You are comfortable working independently to operate across the full development lifecycle of large projects that require balancing of multiple technical and product considerations.

Your Qualifications:

• Experience in one or more of the following areas, or equivalent technologies:

• o Linux

• o Go

• o Python

• o Ansible

• o Docker

• o Jenkins

• A demonstrated experience developing performant software in native Linux based environments.

• An understanding of software drivers, kernels, PXE booting and UEFI/BIOS firmware.

• Demonstratable knowledge of network protocols, network topology and network devices.

• Possession of a comprehensive understanding of software development best practices, with a demonstrated track record in writing and debugging code.

• Experienced with assessing network performance of devices through utilization of traffic generation tooling.

• An attention to detail and a persistent mindset of developing high quality and extensively tested software.

• Knowledge of secure hardware components such as TPM, LUKS or HSM and their utilization

  
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Security Requirements 

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position. 

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations