Description
Hapi (Data Travel, LLC) is a company which specializes in data integration for hospitality companies and their technology partners.
We are looking for an integration product manager who will work closely with all the teams involved in integration projects (sales, operation, engineering).
The ideal candidate has strong communication and interpersonal skills, is well-trained in Scaled Agile methodology, and has a strong background in integrating systems.
Key Responsibilities
- Create and maintain product road maps based on a defined vision.
- Engage and liaise with partners according to product roadmap, partnership strategy and projects
- Participate in all aspects of the integration project lifecycle with a specific Hapi partner, including Pre-Sales, Value Proposition, Solution Design, Scope Definition, and overseeing successful deployment and launch.
- Monitor and analyze key performance metrics to ensure a smooth delivery for an integration project and its customer acceptance
- Quantifies & qualifies the value or expected value of prospective integrations based on industry research regarding the scale and scope of would-be partners and Hapi's contractual commitments.
- Report on value / success metrics for new integrations or new features
- Provide recommendations for continuous improvement and optimization of integration projects
- Manage sprint planning according to the quarterly roadmaps
- Manage, maintain and prioritize backlog items
- Use agile methodologies and facilitate team ceremonies in collaboration with the scrum master
- Research and interpret business and user requirements, as well as third-party API specifications and documentation
- Write technical user stories defining non-functional requirements in collaboration with team lead and architects
- Create and maintain documentation of precise requirements
- Generate user stories with clearly articulated User Acceptance Criteria based on requirements
- Execute User Acceptance Testing according to defined User Acceptance Criteria, detect and document related defects
- Create documentation for support and implementation teams
- Liaise with the Support and Implementation team to ensure customer success
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