Customer Quality Engineer

Location: EDS Hungary Tatabanya

Time Type: Full time

Job Description

YOUR ROLE:

• Support customers for all Quality related issues

• Communicate questions from the customer into the appropriate channels within Aptiv organization

• Adapt a quality awareness to everyone who can affect the quality of our products/ process or system.

• Work with fast response, preventive actions & continuous improvements Support New Model launch milestone activities related to Quality deliverable including Lesson learned ( prevention)

• Assure compliance to APTIV Regulations & Policies Support warranty related issues.

• Quality product & process audit at customer site and Aptiv plant.

• Collect and analyze problems together with the Customer and take fast actions to solve problems and avoid a line disturbance due to quality reasons. Initiate communication and (if needed) meetings of involved parties to inform and define necessary actions. Initiate the containment activities (sort/rework) at customer with clear instructions from Aptiv Plant or product engineering.

• Perform a risk assessment & feasibility study for reworks activities in sils & at Customer production lines.

• Coordinate Quality Improvements activities at customer & verify the effectiveness of solutions with solid breakpoints.

• Record, Report and Follow-up the facts & figures to share with the customers through appropriate problem solving tools

• Report regularly Key Performance Indicators to management.

• Be the Voice of the Customer’ assembly plant inside the Aptiv organization

• Initiate actions to prevent the occurrence of any non-conformity relating to product, process or system.

• Support customer & Aptiv warranty engineer on warranty related items.

• Coordinate & collaborate with SQA for Aptiv component suppliers (TIER2) quality related issues Track & analyze COPQ & COPD for all on site reworks

YOUR BACKGROUND:

• Engineer or Bachelor / Master Diploma in Engineering or Quality Management

• 3-5 years of relevant experience in Industry area / Automotive Quality

• Experience in Customer cooperation / OEM

• Advanced knowledge of quality tools such as: APQP, PPAP, FMEA, SPC, MSA, AIAG&VDA standards and Customer Specific Requirements

• Proficiency in problem solving tools (3L5Why, 8D, Ishikawa, FTA)

• Interpersonal skills: confident, communicative, evidence and risk based decision thinking, well time management and team worker

• Fluent English

• Proficiency in professional business presentations

• Willingness to travelling

• Ability to work with people from different departments / countries

YOUR BENEFITS AT APTIV:

• Competitive compensation package

• Learning, professional growth and development in a world recognized international environment

• Access to internal & external training

• Recognition for innovation and excellence.

• Opportunities to give back to the community

• Meaningful work that makes a difference in the world

Why join us?

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.

• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.

• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

“Important Company Update – Please Read Before Applying. On January 22, 2025, Aptiv announced its decision to separate its EDS division to form two separate independent companies:https://www.automotiveworld.com/news-releases/aptiv-announces-intention-to-separate-its-electrical-distribution-systems-business/

This role is within the EDS segment, and you will be joining that segment as it becomes its own entity, with a rich heritage and proven track record as a global leader in low and high voltage power and signal distribution systems. Our solutions are central to enabling the next generation of electrified, automated, and connected vehicles, and we are committed to innovation, sustainability, and engineering excellence.

We are looking for talented individuals who are excited by the opportunity to help shape the future of EDS and delivering industry-leading solutions to the world’s top automotive manufacturers.”

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.