Software Technical Support Engineer

Job Description :

As a Software(Tech) Support Engineer, you will be responsible for understanding and learning the Product domain and Software.

You are required to support the software team for multiple products and utilize your experience to build technical capability within the team.

As a Software support engineer, you need to interface with multiple stakeholders each with different disciplines and work in a matrix organization. 

Prior Application support with a degree in electronics preferable.

Knowledge of semi conductor industry or having worked in a semi conductor industry based company will be an added advantage.

Understanding of Java or java based technologies ( there will be no coding involved in the job role)Job Requirements :

•  5-8 years of experience in SW technical support team in complex systems, as Tier 3 or experience in DevOps/QA/Application interested in support role

• Bachelor's Degree / Master degree in Engineering with CE /EE background and 6+ years of experience will be an added advantage

• Expected to be proficient in complex systems troubleshooting and provide technical support.

• Willingness to travel upto 40%

• Ability to multitask, prioritize, and manage time effectively

• Expected to be good at problem-solving and troubleshooting

• Dedicated and Self motivated to drive internal projects

• Willingness to be flexible in working hours

• Team player with good communication and collaboration skills

• Excellent English - verbal and written

• Provide timely communications on significant issues or developments and support team members to deliver on expectations

• Proven experience in learning and understanding multi-disciplinary, large scale systems.

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.