Senior Professional Services Engineer - West

What you’ll do

• You will assist some of the biggest enterprises in the world in implementing Apollo products to support adoption and unify customers’ strategies.
• You will help Apollo grow by obtaining product feedback and advocating for our customers, serving as a trusted technical advisor.
• You will liaise with Engineering and Support teams to address customers’ technical needs, help them resolve challenges, and turn them into advocates.
• You will be responsible for providing pre-sales support to Sales & Marketing, developing and implementing best practices, and developing and promoting integrations and solutions around Apollo products.
• You will develop blog posts and other communication for Apollo and work with R&D and Product Management to develop and test Apollo products.

Who you are

• You have hands-on experience working with GraphQL and Apollo products.
• You have strong customer relations and presentation skills, and you are able to speak well in front of an audience and with customers.
• You have excellent time and project management skills.
• You are excited about working with the Apollo Enterprise and Open Source community. 
• You have strong logic and reasoning skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• You have experience working with clients and/or internal resources in face-to-face, telephone, and virtual meetings and the ability to work and interact as a member of a group or team.
• You have the ability to travel when needed.

Nice to have

• Experience using Apollo Federation2
• Experience with Apollo GraphOS