IT Systems - Client Platform Engineering

As a member of the IT Systems Client Platform Engineering team at Anthropic, you'll be responsible for building, maintaining, and scaling the infrastructure supporting our rapidly growing organization. You'll manage a fleet of 2500+ devices across macOS, ChromeOS, iOS, and Android platforms, with a focus on security, automation, and excellent user experience.

We're looking for a renaissance technologist who sees beyond traditional IT boundaries - someone who can debug networks, automate workflows, and tackle security challenges while keeping the human element in focus. The ideal candidate understands that security and usability aren't tradeoffs, but design constraints that drive innovation. You'll need to balance technical expertise with strategic thinking, building systems that scale with our ambitious mission to shape AI's future.

This role is for someone who sees technology as a craft and problem-solving as an art - someone who reads both RFCs and human reactions with equal fluency, knowing that the best solutions consider both technical excellence and user adoption. You'll work in a fast-paced, security-driven environment where your ability to balance complex technical challenges with practical user needs will be crucial to our success.

Responsibilities

• Drive engineering projects that improve the security, reliability, compliance, and automation of our growing fleet of managed devices
• Identify and eliminate manual workflows through automation and tool development
• Collaborate closely with Security, IT Operations, and Engineering teams
• Debug and solve complex technical problems across devices, management systems, and infrastructure
• Maintain high standards for code quality through peer review and thoughtful technical decision-making
• Contribute to team strategy, planning, and technical roadmap development
• Share knowledge with teammates and peers through mentoring, documentation, and collaborative problem-solving
• Develop and refine operational metrics to proactively monitor fleet health and drive continuous improvement
• Participate in a sustainable and balanced on-call rotation to ensure reliable operation of our device management systems

You may be a good fit if you

• Have 5+ years of experience in enterprise mobile device management (macOS, ChromeOS, iOS, Android) 
• Have experience with ChromeOS device management and Google Workspace administration
• Possess expertise in scripting languages (Python, shell scripting, Swift) for automation and management tasks
• Show proven proficiency in security best practices for endpoint management
• Maintain excellent problem-solving skills and ability to work independently
• Have experience with configuration management tools and version control systems
• Demonstrate strong communication skills and ability to work with cross-functional teams

Strong candidates may also:

• Hold relevant certifications (JAMF, Apple Certified IT Professional, Google Workspace certification)
• Demonstrate knowledge of networking concepts and troubleshooting
• Have experience with CI/CD based automation and Infrastructure as Code
• Have experience managing large-scale device deployments (1000+ devices)
• Have experience with compliance frameworks (SOC 2, ISO 27001, etc.)
• Have experience with endpoint security tools and practices
• Have experience managing endpoint binary authorization systems
• Show proven track record of process improvement and automation implementation

Deadline to apply: None. Applications will be reviewed on a rolling basis.